Best Free Public Records Management Software of 2025

Enhance your productivity in Case Management with ArkCase, the FedRAMP-approved platform designed to allow you to tailor and automate every aspect of case management processes—ensuring timely responses consistently. Say goodbye to misplaced correspondence, missing documents, overlooked deadlines, and unnecessary stress. ArkCase serves as a versatile Case Management solution that can be deployed as a complete on-premise system, a hybrid model, or a cloud-based option. This adaptability allows you to elevate any proprietary system to new heights of efficiency or completely modernize your technology infrastructure. With ArkCase, agencies can achieve comprehensive processing in record time, supported by our queue-based workflow developed specifically for FOIA users. From the initial Intake to the final Release, ArkCase enhances and automates a variety of tasks, fostering improved efficiency and teamwork. Features include bulk redaction, de-duplication, automated transcription of audio and video content, progressive disclosure, and machine-assisted identification, among others, making it a comprehensive tool for modern case management. You can trust ArkCase to transform your case management experience into one that is both streamlined and effective.

Give your agency an edge on compliance laws and regulations. NextRequest powered By CivicPlus allows you to respond quickly to audits, legal inquiries, and examinations with our suite compliance features. Track record requests, communications and document production to prove compliance. NextRequest allows agencies of all sizes to accept, coordinate and fulfill records requests in one place. Our public records software streamlines requests across departments to ensure that no request is left unanswered. Automate your workflow to ensure that requests are followed through from beginning to end. Accept requests via a modern, online portal. Connect the requesters to self-serve information. Automatically route to staff. Dashboards and audit trails help you maintain compliance.