Best IT Management Software for Nonprofit - Page 69

PhaseWare's Tracker is a highly adaptable customer support platform designed for various business needs. It encompasses features such as issue tracking, complaint handling, CRM, time management, SLA compliance, process oversight, and a knowledge base, among others. Offered in both cloud-based and on-premises formats, Tracker enables organizations to gain a comprehensive perspective of customer data, allowing them to optimize resources and enhance efficiency in their operations. This flexibility and depth make Tracker a valuable asset for any business looking to improve its customer service capabilities.

Rapidly create responsive websites and mobile prototypes using iRise, a cutting-edge platform designed for prototyping and wireframing. iRise provides a distinctive blend of prototyping capabilities and requirements management tools, allowing users to develop and evaluate high-fidelity application prototypes. Among its standout features are backlog management, story tracking, online review functionalities, real-time documentation, interactive diagrams, and additional resources that enhance collaboration and efficiency. This makes it an essential tool for teams seeking to streamline their design processes and improve project outcomes.

VisionFlow by Visionera streamlines internal processes VisionFlow by Visionera is a powerful platform that enables you to manage the entire development lifecycle of your software, products, and business applications. It is modular and covers key areas like Helpdesk & Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, CRM, and IT Service Management (ITSM).

Enhance your helpdesk efficiency and ticket resolution rates with Goverlan Reach, a client management solution tailored for medium to large organizations. This software operates quietly in the background, allowing users to deliver remote IT support, perform administrative tasks, and oversee IT management seamlessly. With a proven track record, Goverlan Reach is relied upon by 13,000 clients who collectively manage over 3 million devices, showcasing its effectiveness in the industry. As businesses increasingly rely on remote solutions, Goverlan Reach stands out as a critical tool for IT departments looking to optimize their operations.

Scalyr is the log management platform and observability platform for new stack. Scalyr was designed to deal with the complexity and scale of modern cloud architectures. It allows engineers to quickly solve problems and concentrate on what they love, coding. Scalyr has made logs a benefit with 96% of searches being completed in less than one second and thousands upon thousands of active users. Scalyr's rapidly growing customer base includes NBCUniversal and Business Insider as well as Valentino, Giphy and Zalando. The company is the best-rated in its category in G2 Crowd and is a Gartner 2018 cool vendor. It was also named a 2018 Forbes Cloud 100 Rising Star. Visit us at www.scalyr.com or follow us on Twitter (@scalyr).

Castor offers an intuitive and comprehensive platform for managing clinical trial data, focusing on electronic data capture (EDC), eConsent, and patient-reported outcomes (ePRO). The platform is optimized for decentralized trials, providing seamless tools for remote patient engagement and data collection. With real-time reporting, Castor helps researchers track trial progress and make data-driven decisions. The solution ensures compliance with industry regulations such as HIPAA, GDPR, and 21 CFR Part 11, making it ideal for life sciences organizations looking to enhance trial efficiency while maintaining high data integrity.

Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.

Hybrid SIEM solutions combine real-time log monitoring with comprehensive system and network monitoring to provide users with a complete view of their servers, endpoints, and networks. The security event log normalization and correlation engine with descriptive emails alerts provides additional context. It presents cryptic Windows security incidents in easy-to-understand reports that provide insight beyond what is available as raw events. EventSentry's NetFlow component visualizes network traffic and can detect malicious activity. It also provides insight into bandwidth usage. EventSentry's ADMonitor component makes it easy to keep track of Active Directory changes. It records all changes to Group Policy objects and provides a complete user inventory that can be used to identify old accounts. There are many integrations and multi-tenancy options.

SERENEDI, a third-generation middleware solution for any size business for their 5010 healthcare integration workflows, is available. Our software runs on Windows and Unix servers and can instantly render compliant transactions to and fro Oracle and SQL Server database tables as well as CSV and XML. PowerShell Core-based automation, a user-expandable SNIP engine, a developer studio, and Next Business Day support round off the product.

ACCELQ is an AI-powered, no-code test automation and management on a cloud-native platform. It offers a unified solution for web, mobile, API, database, and packaged apps. With automation-first, codeless capabilities, testing teams can easily use it without technical or programming expertise. ACCELQ enables businesses to achieve 3x productivity and over 70% cost savings through its pioneering autonomics-based automation platform. Recognized as a leader in The Forrester Wave™: Continuous Automation Testing Platforms, Q4 2022, ACCELQ stands out in the industry.

Viedoc designs engaging software that modernizes clinical research so that necessary treatments can reach the people who need them faster. We believe in life and science, in people, and in our collective power to change the world and build a healthier future. That unmatched driving force is what pushes us to innovate, accelerate and improve every aspect of modern clinical studies. Since 2003, Viedoc has united scientists and clinical trial professionals in a shared mission of pushing life-changing research forward. Our solution has been used to power thousands of studies, by collecting data from over a million patients and allowing it to flow smoothly across sites and countries. We take great pride in helping bridge the gap between patient and researcher – and, in the best of cases, between research and breakthrough.

CaptureFast is a cloud-centric content management system (CMS) that excels at retrieving essential information from both physical and digital documents. This versatile tool caters to organizations of various sizes across multiple sectors. Users can utilize CaptureFast's document capture features by scanning hard copies or importing files directly from cloud storage services. Additionally, CaptureFast is conveniently available on both Android and iOS platforms, ensuring accessibility for users on the go. Its user-friendly interface makes it an appealing choice for businesses looking to streamline their document management processes.

Alcea IssueTrack is a highly adaptable issue management software that seamlessly integrates into your workflow, enhances team collaboration, fosters accountability, and boosts overall productivity. Ditch your tracking spreadsheets and various disconnected systems in favor of this comprehensive web-based solution. With Alcea IssueTrack, your organization gains a powerful platform that facilitates effective teamwork, elevates productivity levels, and ensures adherence to business processes until issues are fully resolved. The software's workflow rules play a crucial role in advancing and prioritizing reported problems, allowing managers to access essential information for evaluating productivity and allocating resources effectively. You have the ability to customize the appearance of your system and gather data precisely as needed. When an issue is updated, all relevant team members receive timely email notifications about its progress, ensuring everyone stays informed. Additionally, you can set up security configurations to control who has access to view and modify specific information, further enhancing your project management capabilities. This level of customization and oversight ensures that your team remains coordinated and efficient throughout the issue resolution process.

Minimize expenses on Amazon Web Services (AWS) and streamline IT operations using Skeddly, an automation tool specifically designed for AWS. With Skeddly, users have the flexibility to set up scheduled and event-triggered tasks according to their specific needs. This solution automates regular backups of data to enhance security measures. Additionally, Skeddly facilitates the organization and storage of resources by allowing users to assign resource tags to their snapshots and images. Furthermore, it empowers users to establish personalized security protocols through the creation of custom IAM policies, ensuring their cloud environment meets individual compliance requirements efficiently.

Mailify, a European-based email marketing and SMS software company, is an industry leader. This tool is ideal for companies looking to stand out among the crowd with its innovative features and expert advice. Mailify is a complete solution. It allows you to manage your contacts, segment your database and create email and newsletters. It supports plugins for the most popular platforms such as Wordpress and Google Analytics. Our EmailBuilder is flexible and fast, allowing you add and edit more content than other tools. Smart Templates saves you time by automatically adapting email and newsletter templates. Simply enter your URL to create a dozen templates that are based on it. We have improved features like the Heatmap, Predictive Eye tracking and many more. These features allow you to identify what has caught the eye of your target audience, predict their first impressions, and even track their eye movements.

Jamf Now, previously Bushel, offers an on-demand mobile device management solution that is specifically designed for iPhones, iPads and Macs in the office. This device management platform is fast, easy to use, and affordable. It allows Apple users to easily set up, manage, protect, and secure their workplace. Jamf Now allows you to easily set up company email accounts, protect sensitive information, and automatically install apps for work.

Asset Panda offers a cloud-based, no-code platform that exceeds traditional asset tracking by enabling the creation of tailored applications designed to enhance efficiency and reduce costs. Companies of various sizes across different sectors have experienced the advantages of our secure and user-friendly system, which adapts to their operational needs. By allowing the implementation of customized workflows, actions, and groups, Asset Panda helps clients streamline cumbersome procedures that hinder productivity, often achieving a remarkable return on investment of up to 800%. The robust integration of web and mobile applications ensures that clients can access crucial information anytime and anywhere, while our mobile apps come equipped with built-in barcode scanning capabilities, effectively eliminating the need for costly and cumbersome barcode scanning devices. Additionally, the system features role-based user management, granting tailored access across organizations and ensuring that each user only views the information pertinent to their responsibilities. This level of customization not only enhances security but also improves the overall user experience, making operations smoother and more efficient.

Enhance your customer service experience with Salesforce Service Cloud, the premier and most comprehensive application for customer support worldwide. This platform equips businesses with an extensive array of features that facilitate assistance to clients across their preferred communication channels, including phone, email, chat, and SMS. Some of its standout capabilities encompass a lightning console, efficient case management, omni-channel routing, telephony integration, video chat options, and social media customer service, among others. With such powerful tools at your disposal, you can ensure that your customers receive the personalized care they deserve, no matter where they are.

LogicMonitor is the leading SaaS-based, fully-automated observability platform for enterprise IT and managed service providers. Cloud-first and hybrid ready. LogicMonitor helps enterprises and managed service providers gain IT insights through comprehensive visibility into networks, cloud, applications, servers, log data and more within one unified platform. Drive collaboration and efficiency across IT and DevOps teams, in a fully secure, intelligently automated platform. By providing end-to-end observability for enterprise businesses, LogicMonitor connects coders to consumers, customer experience to the cloud, infrastructure to applications and business insights into instant actions. Maximize uptime, optimize end-user experience, predict what comes next, and keep your business fearlessly moving forward.

eQuip offers a comprehensive platform designed for effective tracking, maintenance, and reporting of government-furnished property (GFP). With our cloud-based software, you can effortlessly manage your assets while gaining full transparency over your organization's GFP. If your organization finds it challenging to oversee assets using spreadsheets or is facing data inconsistencies with an ERP system, schedule a demo today. Our dedicated team will demonstrate how eQuip can enhance your compliance efforts and streamline your asset management practices. Become part of the expanding community of content clients who depend on eQuip for their asset management solutions and experience the difference it can make.

Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.

ManageEngine Mobile Device Manager Plus (MDM) is designed to empower enterprises with mobility. ManageEngine MDM, a leading enterprise mobile device management software, is capable of managing multiple mobile platforms using a single interface. It supports iOS, Android, and Windows devices. The solution is available both on-premise or in the cloud and includes features such as mobile device management, app management, and device containerization.

Boomi's iPaaS platform empowers businesses to integrate, automate, and manage their data and workflows across multiple applications and systems. By leveraging AI agents, Boomi automates complex processes, improving speed and reducing errors. With a user-friendly interface and a library of pre-built connectors, the platform simplifies the integration of applications such as Salesforce, SAP, and AWS. Boomi helps organizations unlock their full potential by enabling rapid digital transformation, secure data management, and optimized business operations. Boomi Agentstudio is the solution for managing AI agents at scale, offering businesses a centralized platform to design, monitor, and deploy agents effectively. It includes powerful tools such as Agent Garden for lifecycle management, Agent Control Tower for visibility and governance, and AI-powered workflows that integrate seamlessly with other business systems. By providing easy-to-use tools for AI agent orchestration, Boomi allows organizations to achieve efficient, compliant automation while reducing operational complexities, all within a secure environment.

KingsBridge's Shield is an online platform designed for business continuity planning, offering organizations resources for disaster recovery and emergency preparedness. The platform includes more than 250 pages of tailored content that can be easily adjusted to fit various business requirements. Users benefit from a customization option that enables them to modify, remove, or rename teams in alignment with their organizational framework. Additionally, Shield incorporates a comprehensive threat risk assessment (TRA), empowering users to identify potential threats that may adversely impact their operations. This proactive approach not only enhances readiness but also fosters a culture of resilience within the company.

Software that simplifies IT management for Windows, macOS and Linux devices. Miradore Management Suite is designed to manage diverse IT environments, including desktops, laptops and servers. The Management Suite seamlessly integrates the management processes of different hardware and software platforms into one, unified management system that supports Windows, macOS and Linux. Miradore, when integrated into a customer's process, allows you to create automated workflows that send reports, fix issues, and build immediate value.