Best Customer Service Apps for iPhone of 2025 - Page 23

Engage with customers from a single cohesive dashboard, allowing for seamless communication across various platforms. Utilize the Official WhatsApp API to send out promotional campaigns and increase your sales effectively. Recover lost sales from abandoned carts, provide order updates, and confirm cash-on-delivery transactions all through WhatsApp. Welcome to DelightChat, an innovative tool designed specifically for eCommerce brands leveraging WhatsApp, Instagram, and other contemporary communication channels. When paired with WhatsApp marketing strategies, you have all the tools necessary to expand your direct-to-consumer brand. Save significant time and enjoy the assurance of responding to every customer inquiry across multiple channels, including WhatsApp, email, Facebook, Instagram comments, Messenger, Instagram direct messages, and live chat. By using the Official WhatsApp API, you can broadcast messages to your customer database. With impressive deliverability and engagement rates, businesses are experiencing returns of up to 26 times their investment on WhatsApp marketing, along with conversion rates that are 7.1 times higher than traditional email methods. This comprehensive approach not only enhances customer satisfaction but also drives substantial growth for your brand.

Brainer empowers companies to oversee their reputation while engaging with customers instantaneously. This social reputation platform transforms customer feedback and reviews into valuable opportunities for businesses to cultivate stronger connections with their clientele, gain insights into their preferences, and fulfill their needs more effectively. By utilizing Brainer, you can eliminate countless hours of unproductive work, allowing you to devote your time to what truly counts, like your business and family. Say goodbye to the hassle of navigating a complicated dashboard; Brainer streamlines your business review experience. It simplifies the process of interpreting the review data and insights collected from various sources about your locations, so you no longer have to sift through tedious spreadsheets or intricate graphs. All your locations’ review information is consolidated in a single location and presented to you in a user-friendly format, making it easier than ever to stay on top of your reputation management. This innovative approach means you can make informed decisions quickly and efficiently, enhancing your overall business strategy.

Managing a local business can be quite challenging. With LOCALBOSS, we take the hassle out of Google reviews tracking, eliminating the need for cumbersome rating calculators or spreadsheets to monitor your rating trends and capitalize on potential opportunities. LOCALBOSS is designed to assist a variety of businesses, ranging from eateries to retail stores and automotive workshops, allowing them to manage their reviews conveniently from their mobile devices. Discover your authentic score without relying on online tools or spreadsheets to ascertain your actual review rating. Additionally, LOCALBOSS offers a straightforward percentage calculation to show your progress toward achieving your next rating, so you can easily see how close you are to that milestone. Track your genuine rating trends daily, monthly, and yearly, while pinpointing any service issues that may arise and effortlessly monitoring the influx of reviews for your business. You can also share your rating and progress with customers and supporters with just a click, and encourage reviews from those who haven't rated you yet, ultimately fostering a stronger connection with your clientele. This streamlined approach not only saves time but also enhances your business’s reputation and customer engagement.

BookOn is a free appointment booking software system that allows you to automate and simplify your booking process. It is available for all service-based businesses. You can automate customer interaction by providing instant notifications to employees and customers. This scheduling software is perfect for managing your online bookings and is suitable for all businesses.

Picture the challenge of coordinating recurring one-on-one meetings via email for your team. Now, consider the complexity of collaborating with a remote team spread across various time zones. Additionally, think about the difficulty of organizing an impromptu team meeting that wasn't initially scheduled. How can you ensure that everyone is brought together without interrupting their ongoing tasks? Leverage AI to identify available time slots in everyone's calendars and adjust schedules where feasible to accommodate all members. You can also integrate task management into your calendar from any application, allowing the AI scheduling tool to rearrange these tasks while ensuring you still have sufficient time to complete them. Moreover, take it a step further by utilizing events that can be easily modified and rescheduled according to your priorities. Imagine having all of this seamlessly organized for you on a daily basis, ahead of your workday, so that you can focus on what truly matters. This innovative approach not only streamlines scheduling but also enhances productivity by minimizing disruptions.

Streamline your appointment scheduling and ensure you are always ready for upcoming meetings with a business-focused calendar application. Enable potential clients and customers to effortlessly arrange appointments with you based on your set availability. Gain insights into meeting participants by uncovering their social media profiles, professional experiences, and other relevant details. Enhance the value of each meeting by incorporating an agenda, action points, and summaries to achieve the best outcomes. Equip yourself for your next discussion with intelligent insights regarding your leads and clients. Calendar.AI will autonomously gather information such as current job titles, social media presence, employment history, recent updates, company information, and more. Design a customized scheduling page that lets leads and customers secure meetings with you without the hassle of exchanging multiple messages. Just define your working hours, and Calendar.AI will facilitate bookings exclusively during those available time slots. Maintain organization with comprehensive views of your schedule, including daily, weekly, and monthly layouts, ensuring you never miss an important appointment. This way, you can focus more on your objectives and less on administrative tasks.

Simple appointment booking tool, available 24/7 via the website and social media. Quick access to information about customers, upcoming appointments, and rosters. Statistic about visits, purchases and loyalty programs. Web business card customizable with all the important business information, and integrated online booking. Customers can receive appointment reminders by SMS or email, and employees can view their daily/weekly schedules. EasyWeek marketing tools can be used to reward customer loyalty. Combine services and offer discounts. Calculate the wages of your staff using a flexible system. You can use a percentage-based system or one based on a set salary. Keep track of your sales, consumables billings, supply planning and inventory processes.

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

imBee is an integrated One Team Inbox. It consolidates the vast majority of your Instant Messaging Channels with over 300+ Tools to optimize communication efficiency, and improve customer relationships by engaging in effective conversation. ImBee helps brands grow their business and improve internal and exterior communication by providing best-in class business tools and workflow automation. ImBee allows enterprises to manage customer communication, support, and sales in one place. This streamlines team efforts and helps recover lost sales. AiskBee, Hong Kong's first ChatGPT-powered Enterprise Knowledge Base Solution launched by imBee in 2023, revolutionizes customer engagement through dynamic customisation and AI capabilities. ImBee's commitment towards data security is in line with international standards, ISO27001 certification, and private cloud data protection. This ensures that users' sensitive data is protected.

AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience.

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Online booking system for open classes, courses, and workshops. Yoga, pilates, and dance studios can use this service to hire freelance instructors. Easy to set-up and easy to book. - A convenient and easy way to manage your bookings and registrations - Your clients can easily book and pay for classes via your class schedule page. Custom branding is included. Stripe allows you to collect payments in advance, so there's no need to chase customers for payment. Zenamu is flexible, reliable and robust. Zenamu Professional is designed to help you improve your presentations and practice. Our mission is to provide a practical tool that can be used by both dance and yoga instructors, whether they are running a studio with a long history or a new teacher who's just starting out.

Enhance your revenue by engaging with customers through a versatile multi-channel conversational relationship platform. Interact with visitors on your site through various methods including voice calls, live chat, two-way texting, video communications, and social media messaging, all from a single tool. This solution is compatible with any website and can boost your conversion rates by as much as 75%. Incorporate a dedicated business line and a virtual phone system into your personal device through our easy-to-use web portal or mobile app. You can set up an IVR system, design your call flow, and activate call forwarding to ensure that no customer inquiries go unanswered. Engage with your clients effortlessly via SMS text messaging; with just a simple click on the Voizee widget on your website, clients can initiate a text conversation, and you can respond promptly. Unify all your customer interactions into a single, cohesive dashboard, regardless of the communication channel being used, ensuring streamlined management of conversations and improved customer service. By consolidating your communication efforts, you can foster stronger relationships and drive higher customer satisfaction.

Presenting a groundbreaking advancement in scheduling solutions, Looader merges state-of-the-art technology with a user-friendly interface to ease the intricacies of contemporary appointment management. By employing multichannel approaches, we enhance efficiency across crucial performance indicators, propelling your business toward digital achievement. Our appointment platform boasts the highest satisfaction ratings globally, reflecting our commitment to not just a system, but an exceptional overall experience. Recognized for leading standards in the appointment sector, we continuously engage in market analysis to ensure we deliver outstanding services to our clients. Our unwavering focus on cutting-edge technology allows us to enhance data protection while maximizing results. Step into the future of appointment scheduling with Looader, where you can optimize your scheduling workflow, resolve conflicts effortlessly, and elevate your professional presence—all while conserving your valuable time and resources. With Looader, your appointment management is made easy, paving the way for greater productivity and success.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Chatwoot serves as a comprehensive customer engagement platform that brings together various communication channels, such as email, live chat on websites, and social media networks including Facebook, Twitter, and Instagram, along with messaging applications like WhatsApp and Line, all within a single interface. This seamless integration empowers businesses to ensure a uniform customer experience across diverse platforms. The suite includes tools such as predefined responses for common inquiries, keyboard shortcuts for quick actions, and collaborative features that facilitate internal conversations through private notes. Additionally, users can set up automation rules to minimize repetitive tasks, and they can customize live chat widgets to reflect their brand's identity on their websites. Furthermore, Chatwoot allows for chatbot integration and the inclusion of personalized dashboard applications, making it a versatile solution for effectively managing customer interactions. With its extensive features, Chatwoot is designed to enhance overall efficiency and improve customer satisfaction.

VooChat is an all-in-one customer communication platform that empowers businesses to maximize revenue through engaging and personalized chat interactions. Its feature set includes geo IP tracking for location-based assistance, multi-file transfer to facilitate document sharing, and customizable chat views for enhanced user experience. Supporting integrations with over 200 popular tools such as Twilio, Zapier, and BigCommerce, VooChat ensures seamless workflow automation and productivity gains. The platform is trusted worldwide, with 200,000 support agents across 150 countries managing 75 million chats every month. Available on web browsers and mobile devices (iOS, Android, Windows, and Mac), VooChat guarantees consistent accessibility for teams on the go. Businesses benefit from a free 14-day trial to experience the platform’s capabilities firsthand. Designed for easy setup and fortified with robust security, VooChat provides reliable support to ensure smooth communication. This solution effectively turns customer interactions into sales opportunities while improving overall satisfaction.

Live chat solutions for solo entrepreneurs can greatly enhance customer interaction, and BirdyChat offers a unique lightweight widget that enables direct messaging from your website to Telegram, eliminating the need for users to download the app. This tool facilitates instant, real-time communication while being easy to set up and personalize to fit your brand. Notable advantages include: 🧠 Effortless usability – designed with simplicity in mind. 💬 No additional applications needed – respond directly through Telegram. ⚡ Quick installation in under three minutes. 📱 Compatible with both mobile and desktop devices. 🔒 Focus on privacy: messages are retained for just 24 hours. 💸 Cost-effective pricing structure with no hidden fees. In essence, BirdyChat provides an efficient and user-friendly way for solopreneurs to engage with their audience.

In an environment where small enterprises flourish, effective tools and ongoing enhancement are essential. With features like AI integration, customer management, task organization, calendar functions, appointment booking, invoicing, inventory management, live chat, gift cards, reviews, and more, you can streamline your operations. Experience reduced chaos and increased clientele with a single application that handles everything. The Kaimana App is designed to assist beauty professionals, auto detailers, massage therapists, and various service providers in automating their scheduling, invoicing, and everyday responsibilities, allowing you to devote less time to communication and more to pursuing your passions. By simplifying these processes, Kaimana enables you to focus on delivering exceptional service to your clients.

FareHarbor is a robust software solution designed for online booking and management, specifically tailored to enhance profitability and efficiency for tour and activity businesses. This platform equips operators with a comprehensive set of tools necessary for overseeing their daily operations through a unified dashboard. In addition to simplifying management tasks, FareHarbor allows tour and activity providers to gather customer data, facilitate digital waiver signatures, and process credit card transactions from any device. Overall, it streamlines various aspects of business operations, making it an essential resource for companies in the industry.

Gleantap, a multi-channel customer engagement platform, can help you engage customers and increase loyalty. Gleantap allows businesses to harness the power and efficiency of SMS marketing and mobile push notifications to retain customers, automate their marketing, increase revenue, refers, and reviews. It includes mobile push notifications, text messaging, segmentation tools, smart analytics, segmentation tools, and smart analytics.

Cherwell Service Management (ITSM) is the current choice for IT Service Management. The Cherwell platform is affordable and simple to use. IT teams can implement, automate, and modernize service and support processes to meet the business's needs. However, it does not have the complexity and cost of legacy ITSM solutions. You can choose between subscription pricing or perpetual pricing, on or off-premises, SaaS, Cherwell hosted or public cloud infrastructure.

eFront, a flexible learning management platform (LMS), was created to modernize corporate training. eFront is the industry's most flexible enterprise LMS. It helps businesses grow by keeping employees skilled, partners qualified, customers smart, and partners qualified. eFront is powerful and scaleable. It offers content authoring, certification management and performance tracking. It also supports gamification and social-learning capabilities. The platform can be integrated with many Enterprise software. Automated Training: Supports complex training structures that include audiences, groups, jobs, custom roles, and permissions. Enterprise-Ready: This feature includes multi-tenancy, skill gap tests, custom reports, and audit logs at no additional cost. Secure: Data encryption, extensive access control and audit logs, SSOs, two-factor authentication, and other enterprise-grade security features keep data safe.

The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

Cloud Telephony Solutions and Deep Insights that are AI-enabled. Automate communication, bring operations online, and manage the large call inflow. Automated Outbound Solutions can be used to reach students and parents. With just one missed call, conduct surveys and collect valuable data. Automated Outbound Solutions can help you reach your customers. Hosted call center solutions and IVR are available for verification, reducing cancellations and operational expenses. Our hosted call center solutions make it possible to provide assistance to patients 24x7. Customers can save time by combining IVR and ASR. This allows them to reach the person they need in half the time, especially during emergency situations. They also receive regular updates. Smart IVR allows you to collect customer data and handle large calls. Our automated outbound solutions will help you reach your customers with important updates.