Best Customer Service Apps for iPad of 2025 - Page 12

Enhance your customer connections using Re:amaze, a dependable online helpdesk designed to assist businesses in engaging and supporting their clientele across multiple communication platforms. Engineered for scalability, Re:amaze provides a comprehensive suite of tools that encompass live chat, email, and integrations with social media and mobile applications. Additionally, Re:amaze features important capabilities such as automated workflows, conversation permalinks, collaborative inboxes, public help centers, detailed reporting, FAQs, and customer satisfaction surveys, all aimed at improving overall user experience and support efficiency. By utilizing these tools, businesses can foster deeper relationships with their customers, ensuring enhanced interaction and satisfaction.

HelpOnClick is an innovative cloud-based live chat and help desk software tailored for small and medium-sized enterprises. Its user-friendly interface enables businesses to engage with their website visitors effortlessly, enhancing customer support and boosting sales in the process. The Live Chat software from HelpOnClick comes equipped with a range of features, including real-time traffic tracking, customizable alerts, icons, and messages, a virtual chat agent, as well as compatibility with popular platforms like Facebook, Drupal, WordPress, and Joomla. Furthermore, this solution empowers businesses to create a more interactive and responsive online presence.

HelpSpot is an exceptional software solution for customer service created by UserScape Software. This cost-effective and adaptable platform provides a comprehensive array of tools that enable users to create personalized workflows and improve email management while also allowing for straightforward viewing, tracking, filtering, and analyzing of trends and data to enhance customer service interactions. Among its standout features are support for email and phone inquiries, seamless reporting capabilities, limitless custom fields, comprehensive ticket management, automated workflows with rules and triggers, and a fully web-based help desk system, among others. These features collectively contribute to a more efficient and responsive customer service environment, making HelpSpot a valuable asset for businesses aiming to elevate their customer service strategies.

Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.

VeriShow, developed by HBR Labs, offers a user-friendly agent dashboard paired with a straightforward customer interface, resulting in elevated customer satisfaction among its users. This platform specializes in personal engagement through co-browsing solutions, allowing customer service representatives to effectively communicate with clients in real-time, moving away from the outdated "please hold" method. Additionally, VeriShow easily integrates with popular third-party brands and equips users with essential tools for managing Contacts, Content, Documents, Goals & Quotas, and Leads. It stands out as the premier choice for enhancing visitor interactions on your website and maximizing potential opportunities for conversion. Overall, its comprehensive features and seamless functionality make it an invaluable asset for businesses aiming to improve customer engagement.

Call of Service makes it easy to eliminate paper clutter and streamline service scheduling for your field services business. Call of Service is a modern field service management program that makes it easier to track and schedule service jobs, dispatch field service workers, and improve customer service. Call of Service is affordable and offers many features, including appointment scheduling, dashboard statistics and customer details, invoicing and cross verification.

PhaseWare's Tracker is a highly adaptable customer support platform designed for various business needs. It encompasses features such as issue tracking, complaint handling, CRM, time management, SLA compliance, process oversight, and a knowledge base, among others. Offered in both cloud-based and on-premises formats, Tracker enables organizations to gain a comprehensive perspective of customer data, allowing them to optimize resources and enhance efficiency in their operations. This flexibility and depth make Tracker a valuable asset for any business looking to improve its customer service capabilities.

YellowSchedule has revolutionized the way customer and patient appointments are organized and managed. As a reliable online scheduling and booking platform, YellowSchedule simplifies the appointment process, allowing therapists and businesses to focus more on their core activities. Key functionalities consist of scheduling capabilities, automated reminders, online booking options, tracking trends and history, and instant messaging features. This comprehensive tool not only enhances efficiency but also improves client satisfaction by ensuring a smooth booking experience.

Bloomfire stands out as the frontrunner in knowledge engagement, providing a seamless experience that links teams and individuals to the essential information required for job success. Our cloud-based platform serves as a centralized, searchable hub where users can interact with shared knowledge, fostering the growth of their organization's collective intelligence while enhancing collaboration and efficiency.

Build strong teams and satisfied customers using Helprace. This user-friendly helpdesk software is designed for customer support, providing a seamless set of tools for exceptional service delivery. Among its features are ticketing and email management systems, a customer community platform, options for gathering feedback, and a comprehensive knowledge base with documentation. By utilizing Helprace, businesses can enhance their customer interactions and improve overall satisfaction.

VisionFlow by Visionera streamlines internal processes VisionFlow by Visionera is a powerful platform that enables you to manage the entire development lifecycle of your software, products, and business applications. It is modular and covers key areas like Helpdesk & Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, CRM, and IT Service Management (ITSM).

Naranga® is the leading provider of franchise management software and business solutions for the franchise industry. Its easy-to-use software platform automates operations and provides consistency across all franchise locations. Except for the software, Naranga provides a list of services for franchise businesses focused on franchise growth. The services include franchise development, support, IT services (website development, e-commerce features implementation), lead generation, design, and content marketing. #SimplySucceed #PartnerOverProvider

Schedulista allows you to accept and schedule appointments online. Schedulista is an easy-to-use online scheduling tool that can be used by even small businesses. Schedulista allows businesses to create a public scheduling page that clients can use to book appointments online from any device, anywhere and anytime. Schedulista's top features include calendar sync and embed scheduler on your website, unlimited SMS, charge to no-shows, payments or classes, Mailchimp integration and friendly support.

Cayzu is the best help desk software for small and medium-sized businesses. Cayzu is a platform for small and mid-sized businesses that want an easy, intuitive, and beautiful way to provide and get instant customer support. The platform features integrated communications (emails, social, voice and chat), automated workflows and rules, mobile apps and branded self-service portals. There are also app integrations, reporting, analytics, and other useful features.

KronoDesk is a versatile cloud-based platform designed for customer support, catering to enterprises of any scale. Users of KronoDesk can utilize features such as desk ticketing, an extensive online knowledge repository, and interactive customer support forums. This platform enables organizations to manage customer inquiries effectively by directing them to pertinent knowledge base articles. Accessible on both mobile devices and desktop computers, KronoDesk offers the flexibility of being hosted on users' own servers or in the cloud, ensuring that businesses can choose the best option that suits their operational needs. Additionally, its user-friendly interface makes it easier for teams to collaborate and respond promptly to customer needs.

Enhance your customer service experience with Salesforce Service Cloud, the premier and most comprehensive application for customer support worldwide. This platform equips businesses with an extensive array of features that facilitate assistance to clients across their preferred communication channels, including phone, email, chat, and SMS. Some of its standout capabilities encompass a lightning console, efficient case management, omni-channel routing, telephony integration, video chat options, and social media customer service, among others. With such powerful tools at your disposal, you can ensure that your customers receive the personalized care they deserve, no matter where they are.

Are you looking for a business phone system that is affordable and reliable? It would be great to spend more time with your customers than waiting on hold with your provider every little change. FluentStream is your home! FluentStream is committed to being the best business communication system. No-contract plans are available for all accounts. We provide 24/7 client support. We will be there for you throughout the onboarding process. We understand how difficult phone setup can be. We're happy to take over the heavy lifting so that you don't have too. It's all part and parcel of being the easiest business to work with.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Discover an intuitive platform that caters to businesses of all sizes, empowering them to enhance their marketing strategies across various channels. Now, you can send highly personalized emails to your clients based on hundreds of behavioral events more effectively than ever. Set up your marketing campaigns in advance and let BigRadar manage everything while you relax on a beach in the Bahamas. You can effortlessly segment your user base and target them using different parameters, all displayed neatly on a single, uncluttered screen. Foster meaningful connections with your customers through personalized communication, and with BigRadar, the live chat feature is tailored for each individual user. Utilize ChatBots to qualify leads and engage with your customers instantly. Maximize the potential of your user database by actively involving them in your email marketing campaigns. Gain insights into what strategies are successful and which ones are not by reviewing comprehensive reports that help refine your processes. Additionally, BigRadar's state-of-the-art chat functionality ensures that customers receive top-notch support, making them feel valued even when you are not available. This seamless integration of features allows businesses to thrive in a competitive market.

ScreenMeet offers a suite of secure, browser-based remote support and screen-sharing tools designed to enhance customer service and IT support. With capabilities like remote desktop access, live voice and video support, co-browsing, and asynchronous screen recording, ScreenMeet allows agents to assist customers or employees seamlessly. It integrates with major ITSM, CRM, and contact center platforms such as ServiceNow, Salesforce, and Microsoft Dynamics 365, providing a unified support experience. Designed for enterprises, ScreenMeet ensures high security, scalability, and flexibility, making it ideal for businesses aiming to improve support efficiency and customer satisfaction.

Flexible and user-friendly scheduling platform that allows you to manage equipment, labs or meeting rooms, desks, consumables and amenities, people, and provides a wide range reporting & financial capabilities. QReserve: -Set up detailed rules for resource access Book forms for -Collect -Manage your projects -Manage and track consumable resources -Check-in/out bookings & auto cancel late or no-show bookings -Integrate existing Outlook & Google Calendars -Allow on-kiosk book from live maps/floorplans Book from a time slot you choose Invite guests to reservations and request RSVP's -Invoice and process payments -Check-in/out equipment equipped with integrated barcode readers -Access activity, actual usage and capacity data - and much more!

We handle every aspect of your business from inception to completion. Our goal is to ensure your customers enjoy an exceptional experience while simplifying your workload. In mere moments, anyone can initiate a service and challenge established multi-million dollar companies. Whether you're looking to attract more clients, provide pricing, check availability, issue confirmations, send reminders, collect feedback, acquire reviews, charge customers, or process payments, BookingKoala is here to assist. You can quickly set up your store or opt for our default settings tailored for new startups, launching in under 60 seconds. Additionally, our marketing tools are designed to help you expand your customer base. With mobile access, you can manage your business from anywhere around the globe. Choose our complimentary theme or seamlessly integrate your existing website to enhance your online presence. By utilizing our platform, you can focus on growth while we take care of the intricacies.

CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.

RepuSure®, programs that protect employees and employers and add value to benefits programs, can deepen client and employee relationships. Every five minutes, someone's reputation is damaged by reviews, blogs, social media, or mainstream media. RepuSure®, online reputation management services, provides protection for your customers. This personalized service includes proactive education through our portal, video and online learning, 24/7 chat assistance, reputation monitoring software, reputation monitoring software, and when human nature strikes, expert crisis management. We have developed proprietary methods to permanently remove certain content from certain websites. If possible, we will remove the content from the website and then remove it from Google within a few working days.

Appath is a cloud-based solution that allows multichannel ecommerce retailers centrally to manage their inventory, orders and shipping. Our users can efficiently use our application to increase sales and operate their daily tasks with ease thanks to its robust features. Appath integrates seamlessly with major sales channels like Amazon, eBay, Shopify and Magento, as well major shipping carriers UPS and FedEx.