Best Customer Service Software in China - Page 29

Leadoo Marketing Technologies is one of the fastest growing MarTech companies in the Nordics. Leadoo was founded in 2018 and has more than 750 clients around the world. They have successfully converted over 6X as many sales leads than ever before. Leadoo, the first and only Lead-Driven marketing platform in the world, offers a simple toolkit that converts passive website visitors into qualified leads. It is interactive and friendly. We help companies generate more leads, convert qualified applicants, and improve customer care with bots and humans. Leadoo was created for one purpose: to deliver results. Leadoo has everything you need to improve your marketing and surpass sales targets. Our mission is to increase sales by creating meaningful interactions between customers and companies.

Enhance your collection of 5-star reviews and see your sales soar. Our premier all-in-one reputation management tool is designed to oversee, manage, and elevate your online reviews effortlessly. Invite your clients to share their experiences with your business in just a few clicks. Analyze customer sentiment before reviews go live to ensure quality feedback. Accumulate an abundance of 5-star ratings to significantly boost your revenue. Furthermore, you can automatically share your 4 or 5-star reviews on popular social media platforms like Facebook and Twitter, ensuring your online presence is filled with positive testimonials. Simply connect your social accounts, configure your posting schedule, and let our software handle the rest with ease! This allows you to focus on what matters most: growing your business and delighting your customers.

Enhancing your hospitality business can be achieved with the right tools designed to encourage customer loyalty and drive growth. By implementing time-saving technologies, you can set the stage for success, such as offering WiFi that not only attracts patrons but encourages them to return. A modest increase of just 5% in repeat visits can result in a significant profit surge, ranging from 25% to 125%. Our platform simplifies customer engagement, allowing you to maintain meaningful connections without dedicating excessive time to marketing efforts. If you already have wireless internet access points or hardware, you're well on your way to benefiting from this system. Simply upload your logo, customize your background, and gather a few insights about your clientele. Through automated marketing messages, you can actively engage with your customers, which leads to higher retention rates. After setting everything up, you'll witness a notable increase in returning customers and overall business expansion. Leverage real-time analytics to gain a deeper understanding of customer behaviors and interactions, allowing you to refine your strategies for even greater success. This approach not only enhances customer experience but also fosters a loyal customer base, which is essential for any thriving hospitality enterprise.

Objection.co serves as a reputation management tool designed to shield businesses from the impacts of competitors, bots, dishonest customers, and other sources of subpar reviews. Leveraging our unique API, you can analyze extensive negative feedback efficiently, capable of handling tens of thousands of reviews each second. Our cutting-edge review screening improves the quality of assessments, while the elimination of harmful reviews reinforces the effectiveness of our product and boosts our machine learning capabilities. The technology we provide for responding to reviews seamlessly extracts key excerpts and incorporates them into authentic replies, which can be easily pasted into your public response section. Additionally, we offer thorough case management for every customer who has taken the time to point out your shortcomings. Objection.co stands out as the sole straightforward Review Dispute Software equipped with all necessary features to handle negative reviews while fostering a positive reputation for your business, allowing you to focus on what truly matters without distractions. By streamlining the review management process, we help you cultivate a more favorable perception among potential customers.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

We assist you in connecting with your customers at every stage of their experience, covering everything from sales to service and support. With hi.guru, you can ensure that no opportunity for engagement is overlooked, as our platform is easily accessible on both web and mobile devices, making it convenient for users to stay connected on the go.

Boost your sales effortlessly through conversation by establishing a website designed to assist customers in finding the optimal way to reach you. The setup process is incredibly quick, taking only five minutes, during which you can include your contact details and product information. Once your site is live, you can easily share the link across various platforms, such as your Instagram bio, TikTok profile, or Facebook posts. By clicking the link, your customers will have the freedom to select their preferred method of communication, ensuring a more personalized interaction. This approach not only streamlines customer inquiries but also enhances engagement and satisfaction.

Pubble is a user-friendly customer support application designed to streamline communication between teams and their clients. With Pubble, you can engage in real-time conversations directly on your website, providing the option for live chats or responding at your convenience. It efficiently notifies customers through push notifications, emails, or SMS to keep them updated. The Pubblebot offers quick responses to frequently asked questions, ensuring efficiency in handling inquiries. Additionally, Pubble's mobile applications allow you to manage customer questions anytime, anywhere, and also facilitate the delegation of tasks to team members. This versatility makes Pubble an essential tool for enhancing customer service.

Treat each customer as if they are your very first one to foster a strong relationship. By doing so, you can resolve a higher number of cases, enhance support efficiency, and elevate overall customer satisfaction. It is essential to consolidate your multi-channel support into a unified platform to streamline operations. Automate the processes for case creation, assignment, and resolution entirely, making it simpler for team members to collaborate effectively, which will lead to faster case resolutions. Additionally, transform frequently asked questions into a comprehensive knowledge base available on a self-service portal, which will help to lessen case volume and allow your team to concentrate on more intricate issues. Leverage Vtiger’s help desk insights to gain real-time visibility into your team's performance and make informed, data-driven decisions. By visualizing key metrics such as case resolution time, team workload, and customer satisfaction ratings, you can quickly pinpoint bottlenecks and address them more swiftly. Furthermore, schedule regular reports to turn raw data into actionable insights, enabling you to swiftly tackle common help desk challenges and continuously improve your service quality. This proactive approach not only enhances team productivity but also leads to a better overall experience for your customers.

Enhance customer satisfaction around the clock with Livechat-powered chatbots that elevate your lead generation efforts. Interact seamlessly with users on various platforms like your website, Facebook, Whatsapp, SMS, and beyond. Easily create customized chatbots using user-friendly spreadsheets, eliminating the need for programming skills. You can personalize an existing chatbot template to suit your needs and communicate with visitors or phone leads through Slack or Mattermost without requiring additional software installations, enabling team collaboration. Hybrid.Chat’s smart bots empower you to deliver extensive customer support, from automating demo bookings to effectively promoting your products and addressing frequently asked questions. This all-in-one solution allows customers to submit receipts and upload important documents, such as resumes, enhancing the user experience. With Hybrid.Chat, you can effortlessly engage users whether they are on your website, Whatsapp, SMS, Facebook Messenger, or landing pages. Additionally, an unlimited number of agents can interact with clients through Slack or Mattermost, ensuring comprehensive support for your customer base. This innovative approach not only streamlines communication but also boosts overall efficiency in handling customer inquiries.

Our software for quality assurance in customer service enables managers to equip their agents in delivering outstanding customer interactions. The landscape has evolved with a surge in conversations, a multitude of channels, and soaring customer expectations. Analyzing the situation reveals that managing support teams has become increasingly challenging. Consequently, we developed Maestro to assist managers in enhancing their teams' performance. Explore the testimonials from our clients or consider signing up for a trial. While spreadsheets were effective in simpler times for support team management, the contemporary environment demands a comprehensive omnichannel quality platform to guide agents in satisfying rising customer demands. The complexities introduced by heightened competition and real-time communication channels have made support more intricate and team management more difficult. Relying on spreadsheets for quality management leads to outdated agent feedback, inadequate reporting, and a subpar coaching experience. By utilizing an appropriate tool, managers can provide agents with immediate feedback, detailed insights into their performance, and targeted coaching to foster improvement. In this way, they can not only meet but exceed customer expectations consistently.

We provide a single solution that combines sales, marketing, customer service, and sales teams with a focus to the customer experience. Our mission is to offer equal growth opportunities for all businesses and help them achieve greater output. Features * Growth Hacking allows you to leverage growth marketing and scale your company with it * Convert prospects into customers with SMS & Email Marketing * Never miss a lead with customizable Pop-ups and Forms * Drive leads to a successful conclusion with our Kanban-style boards within the Sales Pipeline * Manage all customer interactions through the Contact Management * Lead Scoring helps you identify qualified leads and improve sales effectiveness Team Inbox allows you to stay in touch with your customers and employees. Messenger enables you to connect with your customers continuously via omnichannel communication * Use Knowledge Base to educate your customers and employees

Growave serves as a comprehensive marketing solution designed specifically for Shopify brands, enabling them to connect with their target audience, engage users effectively, and boost conversions effortlessly. Elevate your social proof to enhance conversion rates significantly. Amplify your repeat sales, minimize cart abandonment, and foster customer loyalty. Interact with your clientele in meaningful ways and encourage them to advocate for your brand. Growave enriches your marketing strategy with robust tools for photo reviews, wishlists, loyalty initiatives, referrals, and user-generated content (UGC). Automate the process of collecting reviews and display them seamlessly across multiple platforms, including your website, social media, Google search, and Google Shopping. Drive repeat purchases, transform customers into enthusiastic supporters, and provide exceptional treatment to your best clients. Decrease instances of cart abandonment by sending personalized emails to engage potential buyers who have shown interest. Harness the influence of Instagram and UGC to effectively turn store visitors into loyal customers, ensuring sustained growth and engagement for your brand. With Growave, you can create a vibrant community around your shop, enhancing customer relationships and driving long-term success.

Meet Monto, a comprehensive review system designed specifically for Webflow. Effortlessly gather, oversee, and showcase product reviews within your Webflow Ecommerce store. Leverage best practices utilized by top eCommerce companies, all without the need for any coding skills. This innovative tool streamlines the review process, enhancing your online store's credibility and user experience.

For those actively seeking new prospects, we are excited to introduce W3rocks, the ultimate solution designed to assist you in this endeavor. Our platform simplifies lead generation like never before, making it easier for you to connect with potential clients. Additionally, we equip you with the necessary tools to initiate cold email outreach effectively. By leveraging our resources, you can significantly enhance your growth, leading to increased deal closures and an improved revenue stream. We specialize in helping you craft the perfect message that lands directly in the inboxes of your leads, allowing you to expedite your sales process. Don’t miss out on the opportunity to sign up for an account today, which also includes a complimentary trial to explore why so many users appreciate our offerings. With a growing number of satisfied clients, we're confident that you'll also come to love W3rocks. Take advantage of this chance to minimize the time spent on lead generation and experience the benefits for yourself with our free trial option. This is your opportunity to elevate your outreach efforts and transform your sales strategy.

Taskeo aims to be the essential platform for service-based companies that are weary of juggling multiple applications for their operations. This all-in-one solution offers features such as project management, appointment scheduling, customer relationship management, time tracking, and billing. It serves as an invaluable resource for various service-oriented businesses like law firms, agencies, and consulting firms that require effective business and practice management support. By streamlining these essential tasks, Taskeo ultimately allows your organization to prioritize what truly matters: serving your clients and expanding your business. With just one account required to access all functionalities, Taskeo enables users to consolidate their tools and enhance productivity, making it an efficient choice for modern businesses. This integration not only saves time but also promotes a smoother workflow across different areas of service management.

Introducing an intelligent and adaptable online appointment scheduling solution tailored for your business needs. In light of the COVID-19 quarantine, you can now seamlessly offer video meetings with screen sharing capabilities! Effectively manage your visitor flow and event traffic through our online booking system. This service can be tailored from basic functionalities to fully customized options – take advantage of a risk-free 30-day trial today! Enjoy 24/7 access to online booking through your website, email, social media platforms, and Google search. The system also features automatic synchronization with various calendar applications like iCloud, Google, and Outlook. You can customize the management of services and staff according to your preferences, ensuring optimal customer management and implementing highly effective marketing strategies to boost your business. Don't miss the chance to enhance your appointment scheduling experience!

Effectively achieve your goals through strategic business messaging. Identify the ideal text solution that aligns with your specific requirements and messaging volume. Tailored SMS solutions can enhance your overall strategy seamlessly. Deliver promotional messages directly to your clients' devices in a flash. Quickly and efficiently engage with your audience using advertising SMS. You can effortlessly import a contact list, set up a campaign, and distribute promotions within seconds. Results are assured! Explore our innovative text-sending platform that is user-friendly and fast! Benefit from the top-tier network for sending high-quality texts, ensuring the best possible delivery rates. Allow our team of experts and consultants to assist you in accomplishing all your targets. With connections to numerous operators, you can send messages globally. Join the ranks of thousands of satisfied clients who trust us for their business texting needs. Enjoy exceptional value for your investment in business text messaging, making it a smart choice for your communication strategy. Don't miss out on the opportunity to elevate your outreach efforts and connect with your audience like never before.

Revuow empowers you to craft tailored and professional replies to every review you receive. The manner in which you address feedback often holds greater significance than the feedback itself. Think of it as your AI assistant that manages responses to online reviews. By integrating AI into your workflow, you can save valuable time and efficiently handle your online reviews with Revuow. Providing an appropriate and personalized response is crucial, even more so than the review itself. Research suggests that brands should respond to at least 40% of their online reviews to enhance the conversion rates of website visitors into customers. Such responses should be formal and specifically tailored to each reviewer. The creators of Revuow were driven by two primary objectives: to boost long-term revenue for clients and to reduce expenses by allowing managers to focus on more creative tasks instead of repetitive ones. Navigating the nuances of responding to reviews can be akin to gliding on ice; a single misstep can significantly impact your online reputation. We have developed a solution that ensures smooth and flawless communication on your behalf.

Introducing Karen, the premier complimentary platform for appointment scheduling favored by numerous enterprises. As a unique intelligent personal assistant, Karen tirelessly operates around the clock, managing your calendar and alleviating your workload. Looking for unlimited appointment scheduling at no cost? From the instant clients make a booking, Karen automatically dispatches personalized and branded confirmations, sends text reminders, enables clients to reschedule independently, and handles payment processing, ensuring your daily operations are streamlined even during busy periods. Your only responsibility is to arrive punctually. Karen effortlessly syncs with your Google or Office 365 calendar, allowing you to concentrate on closing sales! Users have reported astonishing increases in sales by as much as 300% and saved up to 80% of their time by removing the hassle of manual reminders and administrative tasks related to appointments. Explore Karen, the leading global solution for shared calendars and scheduling, and discover how it can transform your business efficiency. With Karen, you can fully embrace your potential while letting the technology take care of the finer details.

By following a few straightforward steps, you can effectively showcase customer reviews and enhance your conversion rates. Customers have the opportunity to inquire about products, and managing and responding to these questions is a breeze. The Ryviu app serves as a robust review solution designed specifically for Shopify stores, aiming to help online businesses accelerate their success through the utilization of customer feedback. Initially, the Ryviu team consisted of just four individuals, including Founder Nam Nguyen and three passionate engineers. Over time, as they worked on refining and evolving the app, the team has expanded significantly, now boasting a diverse range of specialized departments dedicated to their roles and committed to delivering exceptional customer support. This growth reflects the team’s dedication to their mission of empowering online businesses through enhanced customer interactions.

Elevate your online store by leveraging powerful social proof. Whether you're launching your inaugural shop or you're a seasoned brand, Loox is designed to support your growth. Enhance your conversion rates, draw in high-quality visitors, and promote loyal purchases through engaging visual product reviews. Trusted by more than 90,000 Shopify merchants, you can automate personalized review requests and reminders, encouraging customers to share their photos and feedback. Create a distinctive presence with a sophisticated online store that instills confidence in your customers. Regardless of your store's theme, our beautiful review galleries provide an exceptional way to showcase product feedback on Shopify. Incorporating photo reviews on product pages can lead to an impressive 91% increase in conversions. With Loox, you can effortlessly gather numerous photo reviews and present them in eye-catching galleries, significantly enhancing your credibility, driving up conversions, and ultimately increasing sales through compelling social proof. By integrating these features, you not only boost your store's reputation but also foster a community of satisfied customers who contribute to your brand's success.

Streamline all aspects of your business operations through a single software solution. With an overwhelming amount of tasks and limited time, it’s crucial to simplify your processes. By automating and eliminating errors across your business, you can enhance decision-making speed and reduce the stress of ongoing issues. Achieving this requires a cohesive approach that fosters Collaboration and Integration among all business processes within the organization. Allow us to automate your operations, consolidate your information, and empower you to concentrate on what truly matters. This will not only save you time but also improve overall efficiency and productivity.

Open Content Platform (OCP), an open-source IT discovery platform and integration platform, is a free-of-cost IT discovery and integration platform. OCP is responsible for discovery, integration, modeling, and implementing solutions in the datacenter. The micro-service core framework allows for process-level horizontal scaling. It is fully extensible and designed for developers. It also leverages components from the open-source community to greatly reduce product complexity. The dynamic discovery is fundamentally different than other ITSM vendors. Furthermore, the data-driven modeling keeps Applications and Services current for downstream consumption (e.g. Service-aware monitoring

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.