Best CRM Software for Small Business - Page 23

The fastest and simplest method to collect valuable insights from both your customers and team members is now at your fingertips. You can begin within minutes and join the ranks of thousands of organizations that are refining their customer interactions and employee satisfaction. Instantly gather feedback through a tablet or a dedicated device, even when offline. This system provides the versatility to collect information in various settings, whether you’re seeking customer opinions, attracting leads at a trade show, conducting on-location market analysis, or performing an onsite evaluation. Dispatch timely, personalized email surveys to gauge the sentiments of your customers and staff alike. Monitor essential experience metrics such as NPS, eNPS, CSAT, or customer effort score effortlessly. Leverage SurveyKiosk, a comprehensive and scalable solution that captures immediate feedback at critical moments throughout the customer journey. By understanding the reasons behind customer and employee satisfaction or dissatisfaction, you can make informed improvements that drive success. Embracing this approach will empower your organization to adapt and thrive in a competitive landscape.

Rolldog is a Customer Relationship Management (CRM) and Sales Enablement solution that helps companies manage their business relationships, increase revenue, and boost sales & marketing effectiveness. Rolldog also offers a suite of CRM-related solutions, including a Lead/Opportunity Management module designed to help companies already running a CRM to drastically improve the way they qualify, manage, score and close opportunities. Managing business relationships and interactions through account details, relationships, activities, integrations and documents is part of our foundation. It is Rolldog’s ability to help qualify and manage opportunities from ‘lead to close’ that really sets us apart. Being able to adapt to virtually any sales methodology / process at an executable level enables companies and sales reps to manage pipelines effectively. This means that businesses will be able to accurately forecast opportunities and close more deals! Rolldog offers different CRM-related modules, as well as a Lead and Opportunity Management module that is designed to help businesses improve upon the way they are able to track, qualify, score and close opportunities. All of this can be configured specifically to each business's needs.

Automate the tedious work of business development so that you can concentrate on PWin-enhancing activities. NextStage is your one-stop shop to find market intelligence, task order management and capture as well as proposal workflows. SAM.gov, FPDS and GovWin allow you to search for government contract opportunities. GSA eBuy, GovWin and CIO-SP3 allow you to manage government contract vehicle task orders. In one click, you can add opportunities to your pipeline. Saved searches allow you to be notified about new opportunities. Capture without the use of spreadsheets, slide decks or manual data entry. Keep track of key data points regarding your opportunity. NextStage syncs with Sam.gov and eBuy to provide you with key data points about your opportunity. Shipley-ready pipeline, opportunity management, and more built for your workflow. Effective communication between BD, proposal and executive teams from one place. A timeline of key milestones should be created. Develop revenue projections for GovCon. You can create a custom dashboard to track the metrics that matter.

Dex is a personal CRM designed to help you maintain connections with individuals you might overlook, integrating platforms like LinkedIn, email, calendar, and your contacts to foster deeper relationships. By consolidating LinkedIn and your daily communication tools, Dex enables you to effortlessly stay connected, track your interactions, and visualize your network. The challenge of manually noting who you've met can consume valuable time, and copying information can be tedious. Keeping your contacts updated is often a struggle, but with Dex, you can link to LinkedIn and other platforms in just a few minutes, ensuring that new job titles and changes are automatically synchronized. This means you can devote less time to data entry and concentrate on what truly matters—nurturing your relationships. Instead of wrestling with complex systems like Salesforce, which are ill-suited for personal connections, Dex allows for easy navigation and smooth transitions in your interactions. You’ll receive notifications whenever your contacts update their professional titles, offering the ideal moment to reconnect and strengthen your bonds. Ultimately, Dex transforms the way you manage and engage with your network, making relationship-building more intuitive and effective.

RepCard provides sales professionals with a comprehensive digital business card solution that delivers a range of valuable benefits. With RepCard, you can easily send your business card to potential clients and partners, and receive real-time Smart Notifications that track their interactions with your card. Moreover, RepCard offers a suite of advanced features that can help you enhance your lead follow-up, stand out from the competition with personalized video introductions, and drive engagement with customizable calls-to-action. Additionally, RepCard's advanced sales analytics and time-saving automation features enable you to optimize your sales strategy and maximize your productivity, so you can focus on what matters most: closing deals and growing your business.

Pronnel is an agnostic SaaS work management solution. Clients have used Pronnel to build their CRM, Tech Development, Recruitment Pipelines (AGILE), HR Processes and Systems, Logistics, Event Management and Lead Management Systems. They also use it as a tool for ISO Implementation, Audits and CAPI systems. Features include: 1) Kanban Boards Grid Views (Spreadsheet Formats), Activity Tracking. 2) Configurable dashboards and reports 3) Approval and Automation Rule Settings 4) No-Code Custom Process Configurability 5) WhatsApp Integration, Email, Web Forms 6) Configurable Alerts Available as web version, Android and iOS apps.

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Findentity is a document, customer, task, and dictation management system that is efficient. Findentity is the future-proof solution for office management. The software is modular and can be easily adapted to your organization or company's needs. The software's basic module (Findentity), includes powerful data management as well as professional user management. You can create profiles for clients, customers, files, books, and other objects. You can synchronize your data with other programs, such as MS Office and SAP. SAP, MS Office and DATEV are all available, as well as law firm software like RA-Micro and AnNoText. Medical software includes CGM M1, MediStar and others. Document Management System (DMS), Customer Relationship Management (CRM) Speech recognition & dictation RFID & Barcode Thax Software, one of Germany's leading providers of dictation devices and headsets, has sold over 40,000 licenses and thousands of dictation devices and headsets.

ToogleBox: Enterprise-Grade Control & Compliance for Google Workspace Address the critical security gaps in your domain with ToogleBox. While Google Workspace provides the foundation, ToogleBox delivers the advanced "Damage Control" and compliance tools required by modern IT Administrators. Email Damage Control: Instantly delete harmful emails or recover mistaken internal sends while maintaining strict eDiscovery compliance. Certified Security: Operates with the highest trust standards, including CASA Tier 3 Certification, GDPR Compliance, and VERACODE verification. Audit-Ready Management: Automate the removal of ex-employee data and manage shared contacts to ensure your directory remains secure and accurate.

Stay organized, manage your finances effectively, and strengthen your relationships with the help of Karani. This platform simplifies financial tracking, allowing you to easily add or import your gifts and pledges, ensuring you are always updated on your funding status. Since fundraising hinges on building connections, Karani helps you recall every interaction, including calls, requests, letters, thank-yous, meetings, and more with your network. By centralizing your fundraising tasks in Karani, you can eliminate the chaos of paper to-do lists and focus on what truly matters. Additionally, it provides a secure place to store the contact details of your donors, prospects, and other key individuals critical to your fundraising efforts. With Karani operating in the cloud, you can conveniently access your information from anywhere at any time with an internet connection. The Karani support team consists of former fundraisers who truly understand the challenges and triumphs of the fundraising journey, offering insights that enhance your experience with the platform. Ultimately, using Karani can transform the way you approach fundraising, enabling you to work smarter, not harder.

Zoho Thrive, a performance-based platform for marketing, helps you increase sales and customer profitability. Create brand awareness, improve engagement rates, strengthen customer relationships, and reap the rewards of advocates with one central platform. Increase brand awareness among a large audience. Use affiliates who are trusted to increase brand awareness and new customer growth. Keep new customers interested in your brand. Create engagement activities that are tailored to your customers. Find out what your customers are saying about your brand. Use regular feedback from customers to improve your service. Motivate your loyal customers to spread positive word of mouth about your business. This will increase product exposure and help you build credibility with prospective customers.

Chakra Sales CRM is a sales-oriented software tailored for small businesses to organize and streamline their sales process. Easy to set up and use, user-friendly interface to operate, workflow automation to increase efficiency and speed, and no-code configurations to customize in a self-service manner, Chakra offers ease of use, flexibility, and effective workflow automation to boost speed and productivity. Teams can instantly start by plugging in the lead generation sources, connecting their email and calling apps, creating a custom sales pipeline, and setting up reminders and automated tasks. Advanced setups like API or webhook integrations, WhatsApp Connect, calendar sync, Lead nurturing workflows, and automated assignment of leads can be easily configured by teams. With customization in layout, user access, custom reports, and notifications, Chakra gives great flexibility to teams to build a solution to suit their needs. Trusted by over 8000+ users and over 150 organizations across industries, Chakra Sales CRM helps boost revenue by managing sales, marketing, and support operations.

SCRM Champion is a new approach to customer relationship management, bringing together social messaging with operational efficiency. It allows for unlimited logins on multiple social platforms. This eliminates app switching and enables secure mass marketing through customizable intervals. Features such as automated replies, AI translations in more than 100 languages, and quick response presets streamline communications and save time. The ability to tag leads and analyze them improves forecast accuracy for businesses and increases the platform's effectiveness. SCRM Champion provides privacy and security for both management and employees with real-time conversation recording, sensitive word monitoring and data masking.

Telecrm: The CRM Built for Telecalling Teams Telecrm is a simple, powerful CRM designed to make telecalling and sales management easier for teams. With built-in integrations for phone calls, WhatsApp, SMS, and email, it brings all your communication channels into one platform, saving time and boosting efficiency. Why Choose Telecrm? 1. Boost Productivity: Automate repetitive tasks to let your team focus on what matters most—closing deals. 2. Improve Conversion Rates: Automated reminders and timely follow-ups mean more leads turn into customers. 3. Actionable Insights: Get real-time reports to track sales progress and optimize your strategy. Perfect for sales teams in industries like real estate, healthcare, and education, Telecrm is designed to simplify the sales process and help you close more deals faster.

Twozo is a CRM platform designed to support small businesses in managing customer relationships, sales processes, and workflows. With tools for lead tracking, contact management, automation, and detailed reporting, Twozo offers everything a small business needs to improve operations. The platform’s adaptable pipelines and workflow automation help businesses save time by reducing manual tasks, while its analytics provide actionable insights to drive growth. Twozo’s user-friendly interface and flexible features make it ideal for businesses aiming to enhance their customer experience and increase revenue.

At our consulting company, we aim to make IT easy, and Festi is the key to achieving that goal. Festi offers an all-encompassing technology suite that simplifies software development and speeds up time to market. The Festi Framework, central to this toolkit, is designed to reduce development complexity, allowing businesses and developers to create high-quality web applications efficiently. With a strong focus on fast project delivery and an exceptional user experience, Festi helps clients stay competitive by enabling them to deliver value more quickly and effectively.

FlowQi is a versatile business software platform that combines CRM, task management, and project management into a unified, user-friendly system designed to enhance team collaboration and workflow efficiency. By centralizing contact management, communication, task assignment, and project tracking, FlowQi ensures that everyone stays informed and focused on shared goals. Its integrated sales and support tools streamline customer engagement and service processes while maintaining tight connections with CRM and project workflows. The platform automates routine tasks and transforms data into actionable insights, enabling organizations to save time and increase productivity. FlowQi supports a wide variety of organizations, including SMBs, large enterprises, nonprofits, and government agencies. It promotes a culture of seamless collaboration by connecting people, processes, and information on one platform. The system is designed to adapt to fast-paced work environments, helping teams accomplish more with fewer resources. FlowQi ultimately accelerates growth by making work smoother and more efficient across departments.

Kontava is a cloud-based management solution that helps entrepreneurs handle invoicing, sales, and accounting with ease. Designed for artisans, freelancers, associations, and small businesses, it removes complexity from administrative tasks. The platform allows users to quickly generate quotes and invoices and track their payment status in real time. Built on the reliable Dolibarr framework, Kontava combines flexibility with stability. It supports electronic signature of quotes, expense tracking, stock management, and supplier orders. The point-of-sale module enables real-time shop management and integrates with SumUp for seamless payments. Kontava works on mobile devices and desktops, making it accessible wherever business happens. Automatic backups ensure data security and continuity. Users can test the solution for free before committing. Kontava adapts to both beginners and experienced entrepreneurs looking for a scalable management tool.

ReplyLoop is an advanced platform that enhances revenue performance through structured reply intelligence focused on managing inbound conversations. It efficiently captures messages from various connected channels like shared inboxes and support queues, provides AI-generated reply suggestions, and mandates human verification to maintain high-quality standards before any response is sent. Each sanctioned reply is meticulously recorded, classified, and analyzed based on key performance indicators such as response rates, progress in deals, and conversion metrics. As the system evolves, it uncovers effective reply formats, tones, and content types that yield quantifiable results. This enables teams to develop consistent messaging, minimize response inconsistencies, and access analytics that link the quality of communication to revenue outcomes. By integrating human supervision with AI capabilities, ReplyLoop establishes a continuous feedback mechanism that enhances the effectiveness of replies while preserving brand integrity and control over the messaging process. Ultimately, this innovative approach ensures that businesses can refine their communication strategies to maximize their impact on revenue.

Utilize Promoter Ninja for NPS to distribute Net Promoter Score (NPS) surveys to your clients and gather their feedback efficiently. This platform allows for segmented analysis with a single interaction, simplifying the process of understanding customer insights. Additionally, Promoter Ninja for NPS supports sending surveys in various languages, catering to a diverse customer base. By leveraging these features, businesses can enhance their customer engagement and improve overall satisfaction.

Builder Prime, a customer- and project management software, helps contractors save time, make more money, and land more work. Builder Prime's Customer Relations Management feature allows contractors to manage their leads and all their interactions. Builder Prime allows contractors to track and monitor all their projects from any location and any device using the Project Management feature. Clients can also access Builder prime via the Client Console feature. This allows them to view and pay invoices, submit work requests, and sign contracts electronically.

DealerCenter is the most innovative and trusted Dealer Management System (DMS), available for independent dealers. DealerCenter provides comprehensive inventory management, BHPH portfolio and management, CRM, QuickBooks Accounting integration. NADA, KBB. Manheim MMR. AutoCheck, Carfax. Experian Credit Reports. Equifax credit reports. TransUnion credit reports. Register at DealerCenter.com to create a DealerCenter account.

Results is a service operations and Field Service Management (FSM) solution. Discover our award-winning software that revolutionizes Customer Relationship Management (CRM) by integrating project management and field service operations. A comprehensive tool enriched with essential integrations, Results is a perfect fit for service-based industries and small to medium-sized businesses with recurring client engagements. Results empowers businesses to develop enduring customer relationships, optimize operational processes, and fuel growth. With a client-focused approach, it provides a feature-rich solution tailored for the all-digital, work-from-anywhere landscape, allowing businesses to harness their full potential for success. Results integrates with leading business applications, including global QuickBooks® Desktop and QuickBooks Online versions, as well as Outlook, Gmail, and Zapier.

Smarty, a London-based software company established in 2013 and officially launched in 2016, caters specifically to the needs of entrepreneurs. The innovative Smarty Deadline feature is tailored for bookkeepers and accountants, ensuring that crucial client deadlines like payroll, PAYE payments, and CIS returns are effortlessly tracked. By integrating various functionalities into a single online platform, Smarty not only helps businesses cut costs associated with using multiple software solutions but also simplifies the training process for new employees on different systems. This holistic approach empowers companies to operate more efficiently and focus on their core competencies.

Corecon's cloud-based software suite for engineering and construction firms helps them manage their projects more efficiently. The software allows people with different roles and responsibilities to work together, regardless of whether they are at work or on the jobsite. The software suite includes modules that can be used to estimate, vendor bid management and contract administration. It also allows for time tracking, documentation, documentation, and scheduling. Contracting firms will be able to access project information from anywhere, anytime, and make informed decisions. Corecon's cloud-based technology provides cutting-edge technology that maximizes the profitability of projects and makes all departments more efficient. Corecon includes wizards that automate complex tasks and executive dashboards that analyze project budgets.