Best CRM Software for Mid Size Business - Page 50

Transform your customer service interactions and conversational AI applications by utilizing the open-source Airy platform. Airy Core stands out as a fully-featured conversational platform that is ready for production use. With Airy, you are equipped to handle conversational data sourced from multiple channels effortlessly. Powered by Apache Kafka, Airy's infrastructure allows for the simultaneous processing of numerous conversations and messages, efficiently streaming pertinent data wherever needed. You can easily integrate a variety of tools, from our complimentary open-source live chat plugin to popular messaging services like Facebook Messenger and Google’s Business Messages, all connected to your Airy Core. This seamless integration is made possible through an ingestion platform that leverages Apache Kafka to manage incoming webhook data from diverse sources. By effectively interpreting this data, we transform it into contacts, conversations, and messages that work independently of their origins, enhancing the versatility and capability of your conversational engagements. Ultimately, Airy empowers you to create a cohesive communication strategy across different platforms.

The rise of mobile technology and social media has significantly altered how brands engage with their customers and potential clients. Consumers often find themselves overwhelmed by a constant influx of ads, making it challenging for brands to accurately assess the return on investment for their marketing initiatives. Our innovative solutions empower you to harness marketing contests to energize your audience while tracking measurable outcomes such as recruitment, engagement, and conversion rates. Adictiz Box provides a fully customizable platform that enables you to design your marketing games and contests effortlessly, requiring no technical expertise. You can synchronize your campaigns across various channels, including websites, mobile applications, social media platforms, and retail locations. Additionally, our tools allow for real-time data collection and performance optimization. With over 50 game types tailored to meet your marketing goals, you can easily launch your online games at any time. Furthermore, Adictiz Ads specializes in creating and managing your targeted advertising campaigns according to diverse performance models, ensuring your marketing efforts are both effective and comprehensive. This extensive suite of services is designed to elevate your brand's visibility and customer engagement in today's competitive landscape.

Jarvis CRM, a FileMaker-based CRM solution, is a great option for organizations that need a fully customizable CRM solution. Jarvis is a fully-featured CRM system that can be used on desktop, mobile, and web. It runs on Windows, Mac OS, iOS, and in a browser. Jarvis has all the essential elements every business needs and can be easily customized by our team. Jarvis is flexible and easy-to-modify, making it the perfect solution for companies that need a customized CRM/ERP or combination CRM/ERP.

An intuitive CRM platform enables you to engage with prospective clients throughout the enquiry and sales process, generate and distribute quotes effortlessly, and manage projects, tasks, and job assignments with simplicity while seamlessly sending invoices. Essentially, it boosts your productivity, allowing you to dedicate more time to expanding your business. Our system is operational around the clock, requiring only your username and password for access. The dashboard leverages sophisticated algorithms and extensive coding to learn from your interactions, personalizing the experience and providing crucial insights at a glance regarding quotes, estimates, and invoices, empowering you to make informed business decisions. Enjoy a comprehensive overview of all your transactions presented on a visually appealing mobile interface, where every action taken by your sales representatives on each deal can be logged, monitored, and followed up efficiently. You can also set up product or service SKUs, swiftly prepare estimates, and share them with clients for immediate approval, ensuring a smooth workflow. With these features, your team can stay organized and responsive to customer needs like never before.

Video chat can be used to connect with leads online and improve sales performance, whether it's Online Shopping or B2B Sales or Consulting Business. You can recreate the world-famous Live Video Shopping experience and offer a Product Demo. Online Consultations can be initiated without leaving the chat conversation. The video communication can be initiated directly from the chat, without the need for a third-party service provider. The entire experience can be done in one click, inside chat with the client, regardless of screen sharing requirements (presentation display or technical support). All agents can instantly access their call records after the call ends. All recordings can be found in our embedded dashboard even weeks later. Chat with your client to initiate a live video conference. Enable screen sharing to enhance collaboration

VARStreet CRM streamlines your quote management process, empowering your sales team with enhanced control. Through VARStreet CRM, your salespeople can easily track quotes, work on opportunities, add notes and activities, and perform follow-ups, resulting in better insights into quotations and orders. The CRM's advanced analytics facilitate improved follow-up on abandoned shopping carts. This comprehensive overview enables your sales team to excel in their roles, leading to increased sales. Integrated seamlessly with our quoting and eCommerce modules, VARStreet CRM becomes a natural extension of your workflow. It comes at no additional cost, making it a practical choice. Quotations generated within VARStreet automatically create opportunities within the CRM, providing your sales team with greater control. Additionally, when an opportunity is marked as closed (won or lost), the quotes are automatically updated, ensuring seamless synchronization between the two modules.

Getlead CRM streamlines the management of contact interactions and their histories. New events such as phone calls, messages, missed calls, and IVR data related to a business are effortlessly recorded, allowing for more effective planning, automation, and execution of follow-up interactions. Additionally, Getlead CRM facilitates the creation of reports, the import and export of contacts, in-depth analysis, and precise audience segmentation as required. Incoming leads are efficiently routed among sales managers, marketing campaigns can be assessed, and access rights to any lead or deal can be adjusted based on its status or other criteria. The CRM’s dashboards provide instant overviews of key sales activities, enabling agents to track the total number of leads generated, identify unconverted leads, and compare their performance against fellow team members. Furthermore, this comprehensive insight allows businesses to refine their strategies and enhance overall productivity in lead management.

Enhancing customer engagement through personal interaction, Inzite offers a comprehensive solution for communication via video, phone, and scheduling. It provides fully integrated and tailored options that include direct messaging, video and phone calls, screen sharing, and scheduling features. With capabilities such as website integration, custom widgets, CRM compatibility, real-time availability, calendar synchronization, personalized meeting agendas, as well as reporting and analytics, Inzite ensures a seamless experience for both businesses and their clients. This innovative platform empowers organizations to build stronger relationships through meaningful conversations.

Enhance your customer relationships profitably with MirrorWave by taking action rather than just asking questions, thanks to our innovative feedback system. Our approach involves consistently engaging individuals through three key questions over time, allowing us to capture the evolution of their experiences and the reasons behind any changes. Utilizing our groundbreaking longitudinal platform, we craft unique relationship narratives that enable businesses to establish a consistent rhythm of attentive listening and proactive response. MirrorWave caters to organizations committed to nurturing lasting relationships, whether with individual customers, strategic accounts, or collaborative partnerships. Through our initiatives, we've empowered businesses to significantly reduce the number of dissatisfied clients by half while achieving over a twofold increase (2.3x) in highly satisfied customers. By leveraging these distinctive insights rooted in genuine change, companies can develop effective strategies that resonate with their audience. This commitment to understanding customer dynamics not only fosters loyalty but also drives sustainable growth.

CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.

Our Customer Relationship Management (CRM) system is designed to meet all your business requirements effectively. With extensive customization capabilities, it enables you to harness the full potential of our CRM solution efficiently. Featuring a user-friendly interface, it promotes a unified experience that can be mastered within just one day. Additionally, our knowledge base provides resources to help you get up and running with the CRM even quicker. You will have a clear overview of all your activities through the Calendar module, complete with their current statuses. Resources such as Projects, Offers, Invoices, Products, and Price lists are readily available for your use. Enhance communication with clients and within your organization by utilizing our ticketing system. Furthermore, our chat widget can be implemented across various websites, allowing you to set triggers, active times, and assign agents effectively. Monitor visitor statistics on your websites, enabling your agents to assist visitors directly via the CRM. The comprehensive reporting module allows for easy generation of CRM reports, which you can conveniently send via email with just a single click. With such features, your business operations can be more streamlined and efficient than ever before.

Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.

Relying solely on surveys may not provide a comprehensive understanding of your customers' decision-making processes. Our conversational AI enhances your Voice of the Customer (VOC) initiatives while addressing the limitations inherent in traditional surveys. LUCI, the AI engine we developed, facilitates engaging, real-time discussions with customers, yielding rich qualitative insights that can be analyzed on a larger scale. By inviting customers to interact with LUCI after key moments, such as following purchases, during customer service engagements, or at renewal and churn points, you can uncover underlying issues and new opportunities directly from the source. Worthix effectively aligns your customer experiences with metrics like share-of-wallet, loyalty, and churn, enabling you to boost revenue, minimize unnecessary expenditures, and mitigate the chances of strategic miscalculations. While enterprise-level organizations frequently employ AI for analyzing open-ended text responses, even the most advanced analytics tools are constrained by the specific answers you choose to solicit from your customers. Therefore, integrating conversational AI into your strategy can unlock deeper insights that surveys alone may overlook, ultimately leading to a more nuanced understanding of customer behavior.

Marketing and sales software are crucial for success in today's competitive landscape. Enhance your communication and cross-selling strategies by leveraging our innovative crowdsourcing technology. Conduct simultaneous A/B testing for your marketing campaigns while simultaneously gathering efficiency insights from your HR team. All of these capabilities are made possible with AlphaGen. The platform utilizes various contact methods to effectively connect with your target market. Unless your campaign has restricted access, we strongly advise employing multiple channels at once for maximum impact. Use links to invite both employees and customers to participate in surveys or share their suggestions. Encourage customers to promote your public pages to boost engagement levels further. Invite both current and potential clients to respond to personalized emails that originate from your brand. AlphaGen seamlessly manages all aspects of this process. It is particularly effective for public outreach initiatives. From restaurant tabletops to bus stops, QR codes serve as a means to engage audiences. Additionally, our social media links are designed to be shareable and work well with many popular applications. Your campaign will be featured in messages or feeds, complete with a description and a preview image to attract more attention. With these features, AlphaGen ensures that your outreach efforts are both efficient and impactful.

Insurance agents can maximize the customer's life-time value by helping them sell more policies and retain customers with digital insurance wallets, chatbots, and an agent portal. These features include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL – Analytics Dashboard, Renewal tracker and Deal Board, Email Integrations, Customer Chat, Reports. 3. CHATBOT – Agent Connect, AI Driven Quots

Access the complete history of an email conversation in one convenient location, allowing you to respond with the necessary context easily. You can also distribute personalized cold emails in bulk using the mail merge campaign feature. Our comprehensive analytics will reveal insights such as who is opening your emails and who has responded, enhancing your outreach strategy. Scale your efforts effortlessly by emailing up to 1,000 businesses quickly while maintaining a genuine sense of personalization. Sequences represent the ultimate advantage in cold emailing, enabling you to send tailored follow-ups that significantly boost your response rates. Execute thousands of emails simultaneously without compromising the personal touch, and with Autopitch, you can even schedule your emails to ensure they arrive when recipients are most likely to engage. Additionally, the platform’s user-friendly interface allows you to manage all your client communications from a single account. Autopitch also empowers you to send emails on behalf of your clients, maintaining their branding seamlessly. Furthermore, you can utilize behavior-based automated follow-ups and optimize your email scheduling to maximize engagement, making your outreach efforts even more effective. This all-in-one solution not only simplifies the process but also enhances the overall impact of your email campaigns.

Leadtrekker is a tailor-made CRM and lead management platform designed to enhance the sales procedures for businesses of all sizes and across various sectors. This system significantly boosts lead response times within teams, fosters greater accountability, and ensures that every new prospect is effectively addressed. By offering a cloud-based solution accessible from any location, Leadtrekker elevates customer relationship management to unprecedented heights. Effective communication is crucial for nurturing trust among leads, customers, and suppliers alike. Moreover, Leadtrekker assists organizations in establishing a reputation for authenticity in their interactions. Teams in sales, marketing, and customer service can effortlessly access updated information within the system, enabling them to make well-informed decisions based on recorded data. Management and team leaders have the ability to monitor the status of customers or leads without the need for internal emails, phone calls, or scheduled meetings, streamlining communication. Additionally, Leadtrekker allows users to set reminders and utilize auto-responses to help busy employees manage their time effectively when responding to incoming leads. By integrating these features, Leadtrekker not only simplifies the sales process but also enhances overall productivity and efficiency within teams.

A comprehensive call center solution designed for enterprises, incorporating features such as IP PBX, call recording, omni-channel capabilities, predictive dialing, and detailed reporting, is ideal for small to medium-sized businesses. This SaaS platform provides all the advantages of the Noda Contact Center, including prioritization for calls and queues and support for various dialing modes: progressive, predictive, and preview. Users can easily create conversation scripts with a user-friendly drag-and-drop graphic designer. The system offers options for full or selective recording of conversations and is fully compliant with PCI DSS. It consolidates communication into a single queue, accommodating multiple channels like Facebook, Viber, email, SMS, voice, chat, and Telegram, among others. Additionally, it features programmable standards for processing contacts based on different criteria and includes call ratings for performance assessment. With its proprietary program-based IP PBX and Softswitch, the solution also offers skill-based routing and distribution, along with load balancing and hot backup functionalities. Moreover, it provides combined statistics from conversation scripts and telephony, featuring over 50 built-in reports that are readily available, alongside real-time online statistics to enhance operational efficiency. This holistic approach ensures that businesses can streamline their communication processes while maximizing productivity.

Enhance engagement while minimizing reactive measures by empowering your contact center to facilitate customer interactions across all channels. By integrating a unified interface for your agents, you can boost productivity and ensure your customers receive the level of support they deserve, whether through voice calls or messaging applications. Keep your customers well-informed and offer self-service options that allow them to resolve issues independently. When necessary, enable a smooth transition of conversations, maintaining full context, to live agents who can provide personalized assistance. Additionally, incorporate virtual customer agents into your service framework to handle routine inquiries, ensuring around-the-clock support. Design an IVR journey that allows customers to effortlessly switch to messaging channels, enabling them to self-serve or engage with agents whenever they prefer. Some inquiries demand immediate attention; therefore, it's crucial to identify high-priority and complex customer issues and quickly route them to agents for resolution. Since customer interactions can occur across various platforms, easily transition a chat discussion to a phone call or a video call for prompt assistance. By embracing these strategies, your contact center will not only enhance efficiency but also foster deeper connections with customers.

Since the year 2000, a dedicated French team has been enhancing its user-friendly and cohesive CRM solution, helping your business reach global markets. Experience the extensive functionality of Oryanoo and our commitment to fostering your growth. With Oryanoo CRM's sales management features, you can efficiently arrange your products, create commercial proposals, and more. Maintain effective communication through Oryanoo's integrated Webmail, which includes shared calendars, task lists, and comprehensive contact databases. Instantly send out press releases and newsletters using the email marketing capabilities of Oryanoo CRM. Additionally, streamline your financial management by tracking payments, overseeing salaries, and managing bank accounts. Control your purchasing costs and effectively manage your suppliers to enhance your operational efficiency in an increasingly competitive landscape.

InboundHiro derives its name from the principles of Inbound Marketing, which we wholeheartedly endorse and practice. This approach prioritizes our customers, whom we value immensely as a Customer Relationship Management (CRM) entity. Our mission is to enhance customer experiences while also assisting you in improving your own interactions with clients. We aspire to foster an online atmosphere that is neither overly aggressive nor devoid of warmth and engagement. This vision is realized through the Inbound Marketing Methodology, which encompasses the stages of Attract, Convert, Close, and Delight. Attract involves drawing in new visitors by offering valuable content that ranks well in search results. Convert focuses on effectively engaging those visitors once they arrive at your site. Close pertains to guiding potential buyers towards making a meaningful purchase that aligns with their needs and interests, while Delight ensures that they continue to enjoy their experience even after the sale, fostering long-term relationships.

GRC Contact is an online CRM platform tailored for very small enterprises and small to medium-sized businesses. It simplifies operations through an "All in One" solution that encompasses CRM, quotations, invoicing, email marketing, and personalized assistance. Based in France, GRC Contact specializes in BtoB services and operates with French servers and advisors to ensure localized support. The company prioritizes close customer relationships, offering "very responsive support" as noted in customer testimonials. A dedicated advisor works with clients to customize the software to meet specific industry requirements and business needs. With its adherence to French regulations, the GRC solution guarantees security and confidentiality, ensuring that all client data is stored securely in a Paris-based Cloud environment. This commitment to privacy includes the application of confidentiality clauses to protect user information. GRC Contact stands out as the most user-friendly commercial management software available for CRM applications, making it an ideal choice for small and medium enterprises seeking to enhance their various commercial activities. Additionally, its comprehensive features facilitate smoother business operations, contributing to increased efficiency and productivity for its users.

For enterprises looking to enhance efficiency in their operations, businessMATE is the perfect solution. Our application transforms complicated and time-consuming tasks into streamlined, one-click processes, allowing you to reclaim valuable time. With a focus on providing flexible and scalable services, businessMATE ensures that your business stays ahead of the competition while adapting to future challenges. Our continuously evolving products are designed to be performance-oriented, aligning seamlessly with changing business strategies. We specialize in automating and simplifying essential business processes, effectively reducing both time and effort required. Furthermore, our advanced data analysis capabilities facilitate informed decision-making that can lead to profitable outcomes. The cross-platform compatibility ensures that you can work effortlessly on a variety of devices, including PCs, Macs, and mobile devices such as laptops, iPhones, and iPads. In an ever-changing business landscape, our state-of-the-art application is tailored to meet diverse business needs, ensuring that you remain agile and responsive to market demands. Ultimately, businessMATE empowers you to focus on growth while we handle the complexities of operational management.

VistaCRM offers a swift and robust system for managing contacts and customers, making critical information accessible around the clock. This platform allows you to effectively track and oversee every significant phase of business transactions, ensuring your sales team has constant access to essential data. Ideal for managing business leads, customers, quotes, orders, invoices, and online payments, VistaCRM streamlines your operations. Understanding your customers and contacts is fundamental for the successful operation and growth of any business. With VistaCRM, you can conveniently access your information from any device, regardless of your location, ensuring you are always connected to your customers and business insights. It is designed to work seamlessly across desktop computers, tablets, and smartphones, enhancing flexibility for users. Ultimately, VistaCRM empowers your business by keeping all critical information readily available and manageable.

Your team seamlessly consolidates all customer interactions, whether in the office or on the go, through this intuitive CRM software that streamlines follow-ups. By entering information just once, you can share it effortlessly with your team, saving precious time and keeping your mind focused. Automatic reminders are built into the system to help you stay organized, while compatibility with tools like Exchange, Outlook 365, Wordpress, Slack, and Jira ensures a smooth workflow in SaaS mode through integrated automation. This unique management tool empowers your contacts to manage their personal information, putting them in control. Designed specifically for your business needs, the CRM software is fully customizable, allowing you to tweak alerts and reminders to fit your preferences. Companies can thus tailor their sales processes to reflect their unique operational style, unlocking the power of data analysis to enhance sales follow-up efficiency. Ultimately, this approach not only simplifies customer management but also enhances overall team collaboration and productivity.