Best On-Premises Communications Software of 2026 - Page 10

Leveraging over two decades of expertise in on-premise email management, Emailtopia introduces Emailgistics, a powerful SaaS solution designed to elevate your Microsoft Office 365 team inbox. Enhance your email interaction effectiveness and enable data-driven corporate strategies that foster improvement. Eliminate mundane tasks through automation to create more streamlined business processes and boost your profitability. Experience swift returns on investment by implementing rules-based systems for efficient email routing and seamless integration with your current CRM and ERP platforms. Maximize your team's productivity while ensuring customer satisfaction by optimizing message distribution and utilizing rules to direct priority emails to the right agents. Furthermore, incorporate scheduling tools to further enhance operational efficiency and ensure that your workforce is performing at its best.

Softdial Contact Center™ is Sytel’s flagship suite of feature rich contact center applications and service. It is currently driving 50,000+ customers in 50+ countries. SCC's robust APIs can be customized, adapted, and white-labeled in order to meet any business needs. SCC manages all communication channels, including voice, chat, emails, and messaging, automatically blending and balancing contact between all agents, queues, and campaigns using its Automatic Session Distributor.

OpenText Contact Center Analytics enables organizations to turn customer conversations into meaningful intelligence that drives improvement across service and operations. By collecting and analyzing data from calls, chats, emails, surveys, and social channels, the platform provides a complete, unified view of customer sentiment and behavior. Its AI capabilities surface trends, root causes, and emerging issues that may otherwise go unnoticed. Designed for enterprise-scale environments, it can seamlessly support tens of thousands of agents while maintaining high performance. The solution’s multilingual capabilities ensure insights are accessible across global teams. Built-in quality management features help leaders monitor interactions, evaluate agent performance, and enhance training programs. With decades of industry expertise behind it, OpenText delivers reliable analytics that accelerate decision-making. Overall, it empowers organizations to refine customer experience strategies using real-time, data-driven insights.

Multichannel communication platform Clienk allows companies to communicate effectively with their customers. Clienk provides solutions for online conversion, mail and telephony, as well as web chat, proactive chat, social media, and web self-service. It improves customer satisfaction, sales, and trust in your business by allowing you to use one web application. Managers strive to achieve more, even if they are forced to do it with fewer employees. The modern consumer does not accept a lower level of service. How can you solve this problem? Clienk solutions will allow your team to work more efficiently. Our all-in-one app allows you to quickly serve multiple customer contact channels, including chat, Facebook, Wechat and WhatsApp. Sales is all about leveraging momentum. Chat is a great way to reach potential customers when they need you.

FAXCOM, the pioneer in enterprise fax, was founded in 1986. FAXCOM is available as an on-prem or cloud service and supports multiple telephony options (T.30 to T.38, SIP, Analog, T1 PRI, T1 PRI, etc.). Virtual environments are also supported. FAXCOM is the best fax solution for medium-sized and large businesses. It is reliable, scalable and secure.

We have created a user-friendly, stunning virtual environment by using innovative internet technology. This allows for online communication even for large groups with thousands of participants, giving them that true event feel. The components can be seamlessly integrated into a self-contained conference, similar to an exhibition center. However, the platform is flexible and scalable. It is possible to support small online events, as well as virtual conferences or fairs with up to tens and thousands of participants. You can also modify any design elements or use templates

The Avaya Experience Platform offers a robust solution for customer engagement, seamlessly blending voice, video, chat, messaging, and other forms of communication to ensure fluid interactions across different channels. Focused on improving experiences for both customers and employees, it provides agents with immediate access to customer information through a consolidated desktop interface, allowing for personalized and effective service. This platform facilitates the handling of both incoming and outgoing communications, ensuring that customers can connect through their preferred methods while providing agents with essential tools to efficiently address their concerns. By integrating various communication channels and incorporating sophisticated analytics, the Avaya Experience Platform enables organizations to enhance their contact center operations and deliver outstanding customer service. Additionally, its adaptability to changing customer needs allows businesses to stay competitive in a rapidly evolving market.

Yeastar K2 IPPBX is available as both hardware and software. It supports 2000 users, 500 concurrent conversations, and 400 VoIP trunks across multiple locations. This gives medium and large enterprises full flexibility and capability. Yeastar K2IP PBX is designed to meet the communication needs of today and tomorrow. It offers enterprise-level features and exceptional reliability. It also allows remote working with next-level Linkus UC Softphone.

ecQX is Epygi's innovative cloud PBX solution, which can be deployed on either our servers or yours. The ecMON platform serves as a monitoring tool suitable for both cloud and on-premise environments, making it ideal for overseeing multiple installations seamlessly. Additionally, eQall acts as Epygi's Softphone, providing users the option to either replace traditional handsets or enhance existing systems. The user interface designed by Epygi is not only robust but also user-friendly, facilitating ease of use for all individuals. Comprehensive documentation and a variety of training videos are readily available to assist both users and administrators in becoming proficient with the system. The monitoring capabilities extend to both cloud and on-premise PBX configurations, allowing for the setup of alarms related to over 70 events within the QX or ecQX systems, including alerts for poor call quality. Users can save, restore, upload, and download QX configurations from both QX systems to the cloud and personal computers, ensuring flexibility in management. Maintenance of software versions on QX systems is also supported, along with the ability to confirm system activity, monitor uptime, and check registered endpoints. Moreover, graphical representations of CPU usage and concurrent call statistics help in analyzing system performance, while remote access to the GUI of the QX devices and their registered endpoints enhances operational efficiency. Ultimately, Epygi's solutions are designed to streamline communication and improve overall user experience while providing comprehensive oversight and control.

Everything essential for engaging with the FreeSWITCH platform is provided here. FreeSWITCH serves as a Software Defined Telecom Stack, facilitating the shift from traditional telecom switches to a flexible software solution that can operate on any standard hardware, whether it’s a Raspberry PI or a powerful multi-core server, thus unleashing the telecommunications capabilities of various devices. When paired with our cloud platform, SignalWire, FreeSWITCH can connect seamlessly to external networks and adapt to any scale of operation. To simplify your initiation, a pre-configured virtual machine come complete with comprehensive written and video tutorials, allowing you to get started quickly—just install VirtualBox and you will be set up in no time. For those with advanced programming skills, there are detailed instructions available to compile FreeSWITCH from source or explore other manual installation methods. Additionally, if you have a Debian instance available, you can find thorough guidance on how to install our packages from the provided link, ensuring versatility in your approach to utilizing FreeSWITCH. This platform truly empowers both beginners and seasoned developers alike, making telecommunications more accessible than ever.

OpenText Core Fax modernizes fax communication by moving everything to a secure, cloud-native platform that requires no telephony hardware or analog lines. It streamlines document handling by letting users fax directly from email, mobile devices, desktop applications, or enterprise systems. Designed for industries where privacy and compliance are fundamental, it meets global regulatory obligations while safeguarding sensitive information end-to-end. With extremely high uptime and built-in redundancy, organizations gain reliability without managing infrastructure themselves. Core Fax integrates smoothly with healthcare EHR systems, office communication platforms, and multifunction printers to unify document workflows. Its global data residency options help organizations maintain sovereignty and meet jurisdiction-specific requirements. Teams benefit from improved productivity, easier access to fax capabilities, and reduced administrative overhead. All of this creates a modern, flexible faxing experience that supports both day-to-day tasks and large-scale operational needs.

Omnistream is an innovative software platform that facilitates broadcasting by consolidating cellular channels from smartphones or the embedded SIM cards of a video encoder. In just four straightforward steps, it provides a dependable uplink for broadcasters and media organizations to ensure secure transmission by utilizing the cellular capabilities of multiple smartphones or a video encoder. Our revolutionary technology represents a significant advancement for professional broadcasters and media companies in terms of engagement. By harnessing readily available hardware like smartphones or a video encoder, we create a consistent cellular uplink channel that drastically cuts down the exorbitant expenses associated with satellite broadcasting while removing the necessity for cumbersome, specialized equipment. The cornerstone of our offerings, OS-Pro, is a versatile software solution available in both cloud-based and on-premise formats, specifically designed to transmit high-quality, live video, audio, and data in real-time from any location with cellular service. With this capability, broadcasters can operate more flexibly and efficiently, further enhancing their content delivery strategies.

Upgrading your on-premise business phone system through SIP Trunks not only enhances flexibility but also reduces telephony expenses. You can either modernize your current phone infrastructure or save enough to invest in a brand-new system. Most contemporary phone systems seamlessly integrate with SIP Trunking without any need for additional hardware. Our Partners collaborate closely to facilitate all aspects of setup and migration. Reduce your costs with lower rates for long-distance, toll-free, and international calls. By utilizing Intermedia's robust enterprise-grade data centers, you can safeguard your operations against local outages. Traditionally, customers incur costs based on a per-line charge for physical phone lines originating from their central office, leading to significant expenditures. The initial investment is substantial, and the costs associated with adding more lines for growth can be prohibitive. However, SIP Trunking allows phone calls to be transmitted over the internet, fundamentally changing the cost structure and flexibility of business communications. This shift not only streamlines operations but also positions businesses for future scalability and efficiency.

Remote simultaneous interpretation for multilingual on-site, online, or hybrid meetings, conferences, or events. Interprefy, the world's most trusted cloud-based remote simultaneous interpreter technology and services provider, allows interpreters to work anywhere and anytime. Interprefy allows meeting and event participants to enjoy real-time interpretation in their chosen language, whether it's in our platform, app, or added to Zoom, Webex, and beyond.

Take complete command of your email experience with Developermail, which offers customizable mailboxes designed to emulate self-hosted solutions. You can easily set up features like forwarding, aliases, catchalls, and sieve filters, allowing you to focus on enhancing your mailbox without the hassle of tedious server management. Each mailbox is equipped with calendars, an address book, and reminders to streamline your workflow. Developermail seamlessly fits into your everyday development routines, ensuring you have the tools you need at your fingertips. All configurations are managed through YAML files that reside in your personal git repository on our servers, making updates as simple as "git clone" and "git push." We prioritize your security and privacy just as much as you do, employing proven encryption technologies to safeguard your information. Furthermore, we are committed to never selling your private data or sharing it with third parties for promotional endeavors. With Developermail, you can enjoy a worry-free email experience that respects your privacy.

Superpeer is a comprehensive video platform designed to provide you with essential tools for engaging your audience through video content and fostering genuine connections. Transform your viewers into dedicated, paying supporters with our smooth video experience and efficient subscriber management features. You can interact with your subscribers via interactive livestreams, one-on-one sessions, and our latest addition, Series. We handle the logistics of scheduling, payments, and privacy protection, allowing you to focus on your content. Set your own pricing and generate income from weekly livestreams, channel subscriptions, and potential donations. With the Series feature, you have the flexibility to create and market a variety of on-demand videos and live streams. Engage your audience more effectively through cohort-based classes, making your interactions richer and more dynamic. Additionally, you can package your live streams, pre-recorded videos, and events into purchasable content bundles, catering to your audience's preferences. Series can be designed for cohort-based formats that encourage group discussions or as on-demand options for those who prefer to learn at their own pace, enhancing the overall user experience.

Postmastery delivers a comprehensive platform for professional email monitoring that extends well beyond mere ‘click & open’ metrics. Its Delivery Analytics system analyzes SMTP delivery information from both local mail servers and SMTP service providers, incorporating data from Microsoft SNDS, Return Path Sender Score, along with various blacklists. Users are equipped with real-time dashboards and benefit from automatic notifications. Issues like high bounce rates, prolonged delivery times, landing in junk folders, or being blacklisted can severely hinder email marketing efforts and adversely affect your company's reputation. To proactively manage these challenges, Postmastery establishes a benchmark for improvement and conducts thorough email delivery evaluations. Additionally, should the situation require it, our team offers direct support at the infrastructure level. By turning to Postmastery for your delivery monitoring needs, you can concentrate on your primary business operations while leveraging our extensive email delivery expertise, tools, and resources available through our 'email delivery control centre.' This partnership ensures that your email campaigns are not just effective but also aligned with best practices in the industry.

Contextual messaging, directions, mapping, and routing will turn your visitors into fans at major events. This will reduce congestion and increase customer engagement. Your customers can view a virtual replica of your property via interactive kiosks or smart phones. To increase customer satisfaction and revenue, be creative and innovative. Use contextual messaging to enhance experiences and increase accessibility. Event specific routing, text to speech and multi-lingual translations. Your event management plan will help you manage it from start to finish. Visitors will be able to find their seats quickly and easily. Guide people to the facilities and amenities in your area after a concert, game, or convention. Don't let major events turn into lost opportunities. Make sure your visitors know where and when they can go.

Favendo's RTLS and installation services offer comprehensive solutions for mobile indoor positioning, wayfinding, tracking of people and assets, and proximity alerts, all utilizing Bluetooth technology. Our team manages the planning, installation, and deployment of the necessary hardware infrastructure for clients, ensuring seamless operations while also providing robust software tailored for any RTLS initiative. Additionally, we offer optional training, system support, and maintenance to enhance user experience and system effectiveness. Our commitment is to deliver real-time location data applicable across diverse fields, starting from precise indoor localization of individuals and assets through the Favendo Commander Location Engine. Favendo excels in delivering on-premises solutions tailored for intricate architectural environments. The foundation of our cutting-edge proximity and RTLS solutions, such as indoor navigation and positioning, lies in our high-quality beacons, tags, and beacon trackers. By examining an example beacon, we can better understand the crucial aspects that contribute to our advanced technology and its applications. Ultimately, our focus remains on providing innovative solutions that meet the evolving needs of indoor positioning and tracking.

Founded in January 2015, sipXcom emerged from a fork of the sipXecs project, initiated by the eZuce, Inc. development team. The sipXecs and SIPfoundry communities were struggling to expand their developer base due to a limiting contributor agreement, prompting the creation of sipXcom, which features an open contribution model. The source code for sipXcom is licensed under the copyleft-friendly AGLP v3 (Affero General Public License), ensuring greater flexibility for developers. Currently under development, SWARM is the codename for the upcoming iteration of the sipXcom and sipXecs projects, with a production launch expected in early 2017. This new platform will adopt a microservices-based architecture, enhancing scalability, reliability, and configurability beyond what sipX currently offers. SWARM is engineered to be compatible with any computing environment, including dedicated, virtual, or cloud servers, and also allows for hybrid setups that merge on-premise and cloud solutions. With these advancements, sipXcom aims to significantly improve user experience and functionality in the ever-evolving communication landscape.

Enhance your team's productivity with a local email solution that prioritizes data control, security, and dependability. Create customized mailboxes utilizing advanced filters and labels to stay updated on relevant matters. Disable conversation view to separate email threads into individual messages, allowing you to manage your communications in a familiar way. Collaborate more effectively by inviting colleagues to share access to the same mailbox, facilitating joint project efforts. Support multiple email domains on a single server while independently configuring each one to meet specific needs. Establish various login methods, manage daily email usage limits, and set tailored policies for different users and groups. Delegate administrative responsibilities by role to streamline the management process. Gain insight into potential threats to your team's email communications through straightforward visual representations. Utilize the powerful Rspamd engine to identify spam and enhance your understanding of email security risks, ensuring your team remains protected against emerging threats. This comprehensive approach not only boosts efficiency but also fosters a collaborative work environment.

Rainbow business communication solutions provide intuitive collaboration tools encompassing voice and video, effectively linking individuals, machines, and workflows. As a robust, enterprise-level cloud communication platform, Rainbow was entirely developed in Europe, with its services hosted in secure data centers worldwide. Depending on your specific requirements, Rainbow can be implemented on-premises, in a hybrid model, or entirely from the cloud. Its open architecture, along with advanced telephony features, facilitates the integration of your existing telephony systems and aligns Rainbow with your business processes and various SaaS applications. Whether your organization requires a comprehensive environment hosted on-site or within a private data center of your choice, or if you prefer a cloud solution that allows you to maintain your current investments while enhancing your existing telephony with collaboration features, Rainbow can accommodate your needs. You can effortlessly create or join audio and video meetings with up to 120 participants, featuring up to 12 concurrent video streams for an engaging experience. Additionally, this versatility makes it an ideal choice for organizations of any size looking to enhance their communication strategies.

Voxida is built to meet your needs, adapt to your work-flow and efficiently record, monitor and report on your calls. The Voxida Software Suite is the primary Voxida Software Suite. It includes all the tools you need for recording calls. The Voxida software suite lets you automatically record all calls at any time, either on demand or according to a schedule. Voxida is used by most organizations to record all calls, digital or VoIP, intercom, or radio conversations. This can be used for long-term archival or immediate playback. Voxida allows for complete flexibility in telephone recording. You can record 100% of calls on all lines, certain extensions on a schedule, or certain phones on demand without extra cost with Voxida. Accurate Always Inc. engineers and supports the Voxida systems. Based in California's Silicon Valley, they provide efficient, managed communications recording solutions that fit within existing work-flows and telecom infrastructures. Accurate Always helps call centers, healthcare and governmental organizations catalog voice and video interactions so they may use this intelligence to continuously improve their operations and positively impact their bottom-line.

For astute IT and business professionals, modern communication methods are fundamentally cloud-based. With the emergence of fully remote teams, it's essential for virtual workers to be seamlessly connected, allowing for collaboration with all necessary tools for their tasks. Unified Communications as a Service (UCaaS) embodies this concept by providing reliable, cloud-hosted solutions that can be implemented more swiftly and at a lower cost than traditional on-premises alternatives. Offered by Windstream Enterprise, UCaaS unifies various enterprise communication methods, encompassing audio, video conferencing, messaging, and collaborative web capabilities. By merging these distinct tools, UCaaS significantly improves organizational workflows, boosts operational efficiency, and enhances overall productivity. Furthermore, when paired with Contact Center as a Service (CCaaS), it creates a robust solution for customer service, making it an invaluable asset for businesses aiming to optimize their communication strategies. This integration ultimately leads to a more agile and responsive organization, better equipped to meet the challenges of the modern marketplace.

Agora, the software foundation for Intersec, computes insights and detects pre-defined patterns in real time. It then takes appropriate actions and communications and makes them relevant. Access a large library of traits to create valuable insights. SubCell computation can improve the accuracy of your existing network's location data. Both active and passive location provides scalable location data that can be used for large and real-time applications. Agora, Intersec's platform for collecting, storing, grouping, and processing mobility and activity data. A rule-based engine that reacts to events and takes immediate actions, triggers real-time. Complete set of passive data collection connectors, sensors, and actuators that can be integrated into any mobile network cores. Ready for 5G (NSA/SA). A wide range of geospatial specialized algorithms are available for custom insights.