Best Communications Software in Asia - Page 55

Looking to create insightful visual reports from your Cisco UC setup? Look no further than CRA, a robust cloud-based platform designed for seamless web call detail reporting and analytics tailored specifically for Cisco® Unified Communications Environments. This innovative tool provides unprecedented insights into your UC landscape, allowing you to quickly grasp vital calling trends. You can easily generate tailored reports for various departments, which helps in troubleshooting voice and video Quality of Service (QoS) issues on a call-by-call basis. With features like customizable column title definitions and flexible data formatting, you can drill down into call record specifics effortlessly. Additionally, CRA offers visual representations of call flows, comprehensive device usage reports, and the ability to distinguish between internal and external calls. You can even assign custom caller-ID labels and monitor the talk utilization of any device, uncovering who made or received specific calls. Furthermore, it allows you to investigate reasons behind call disconnections and identify the top talkers in each department, facilitating better communication management overall.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

Pusher Channels is an API that allows you to quickly add rich real-time features to your apps. This includes dashboards, gaming, collaborative editing and live maps. To simplify your stack, simply integrate Pusher's managed WebSocket connection to build the features that your users expect in any web or mobile application. Channels will notify you of any system changes by making a single API call. This will trigger a WebSocket Update so that you can immediately update the UI in your users apps. Channels works wherever you are connected, no matter how many connections you have. Pusher sends billions of messages each month to browsers, mobiles, and IoT users with the event-based API. Pusher manages and scales real-time infrastructure. This is a cost-effective and reliable alternative to building, maintaining, and scaling in-house. You can focus on your product.

Midesk, an innovative market intelligence tool, helps you streamline your media workflows, organize market information, and collaborate on research projects. Midesk makes it simple to share and manage your market and media knowledge from one place.

Boost your revenue while engaging with your audience in a highly interactive online environment. Elevate your revenue streams as you create meaningful connections with your audience through dynamic online interactions. Ensure impeccable quality in service delivery to guarantee an exceptional experience for attendees. Provide strategic opportunities for brand visibility during your live events. You can be up and running in just 15 seconds without the hassle of downloading annoying software—simply launch everything from your browser. Facilitate real-time speed networking with just a few clicks, making it easier than ever to connect. Keep your audience engaged through interactive features like polls, voting, and question-and-answer sessions. Attendees can view LinkedIn profiles and set up meetings seamlessly during discussions. With support for up to eight screen shares, the platform is designed for interactive engagement and group conversations. You have the option to sell event access without incurring transaction fees or to host free events. Create an environment for casual chats and networking, capturing all those valuable in-between conversations. This platform allows you to nurture collaborative interactions, providing robust networking opportunities and an outstanding experience for attendees, all from the convenience of their homes. Start fostering meaningful connections today and watch your community thrive online.

Evercast is the first platform that allows real-time collaboration between creatives. It combines video conferencing with HD live-streaming and full-spectrum sound in one web-based platform. Evercast is easy to use across all stages of production. It requires only a computer with software to stream. Users can securely stream any creative workflow, no matter where they are located (live cameras on set or Avid, Premiere and Maya, Pro Tools etc.). With uncompromising quality and ultra-low latency With features made specifically to facilitate creative collaboration, Evercast offers a digital experience that mirrors the ease and productivity of a team sitting shoulder-to-shoulder. Evercast has been used in hundreds of productions by all major film/television studios, OTT providers, as well as industry-leading gaming and advertising agencies.

Ensure data privacy compliance effortlessly with PBHS Secure Mail, a robust HIPAA-compliant encrypted messaging platform designed for healthcare professionals such as doctors, dentists, and hospitals. Enjoy the convenience of not having to install, configure, or maintain any software, as PBHS Secure Mail is accessible from any device and location. Sharing important documents, radiographs, CT scans, and messages is straightforward, with everything organized for easy access by all team members involved in a case. Getting started is hassle-free; simply log in using your ADA Membership ID. Additionally, our optional Outlook Plug-in allows seamless sending and receiving of messages directly through Microsoft Outlook on your computer, ensuring that treatment letters and private communications from your practice management software are encrypted. Moreover, radiographs sent from your digital x-ray systems to Outlook are also protected. You can continue your usual email practices with colleagues and patients without compromising HIPAA compliance, allowing for a smooth transition to secure communications. This way, you can focus on providing quality care while maintaining the highest standards of data security.

Sfax offers cloud faxing solutions tailored for the healthcare sector, allowing users to send and receive faxes securely in compliance with HIPAA regulations from any location. Built to meet the demands of healthcare environments, Sfax enables users to send, receive, annotate, digitally sign, and manage faxes entirely online, eliminating the need for physical documents. Your documents remain secure with robust encryption protocols housed within our SSAE16 Type 2 certified data centers. With powerful features and enterprise-level flexibility provided by our Fax API, managing fax communications becomes seamless and efficient. Internet-based faxing eliminates the issues associated with unreliable traditional fax machines, servers, and the costs of printing and telecom lines. Moreover, physical fax pages are prone to being lost and pose greater risks to privacy, making this solution even more appealing. Transitioning away from manual processes, inefficient document workflows, and time-consuming signatures leads to increased productivity. In addition, remote or traveling staff can easily access, send, view, annotate, and sign important documents from anywhere, ensuring that vital communications are always within reach.

Enhance your video conferencing experience with the innovative capabilities of artificial intelligence. Aiko Meet integrates state-of-the-art AI features into a user-friendly, browser-based video conferencing platform, offering subtitles and complete call transcripts for added convenience. By merging the latest technological advancements in video conferencing with cutting-edge AI, we deliver a rich and powerful tool that simplifies remote meetings significantly. Aiko Meet operates entirely within your browser, eliminating the need for any extensions or complicated installations! Utilizing WebRTC, a secure and private peer-to-peer protocol developed through collaboration among major web browsers, our platform ensures a seamless connection. Just share your personalized link, and participants can join the call effortlessly with a single click! Aiko Meet is designed to be straightforward and hassle-free for all users involved. Furthermore, we employ TLS, the leading standard for secure communications, to guarantee that your conversations remain completely confidential. Additionally, Aiko Meet stands out as one of the few video conferencing solutions that utilizes a fully connected mesh network, enhancing reliability and performance. This unique approach not only improves connectivity but also ensures that every participant enjoys a smooth and uninterrupted experience during their calls.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

You don't have to spend months creating in-app messaging feeds and messaging. Instead, you can implement them in as little as a matter of weeks using Stream's activity feeds or in-app chat APIs. Stream's flexible UI kits, reliable APIs, and developer-friendly SDKs allow product teams to quickly integrate polished communication functionality found on social media platforms like Instagram, Facebook Messenger, or WhatsApp. Stream's APIs have an industry-leading 99.999% uptime guarantee, more than a billion users, and 5,000,000 concurrent connections. This makes them highly scalable and ideal for both enterprise-grade businesses as well as growing startups. Easy-to-use software components make it easier to ship fully-featured activity feeds, in-app chat functionality, and other features faster. This gives your product an edge.

A platform designed to enhance your marketing and sales efforts, we provide insights into conversion and revenue sources by consolidating data into a single interface. With Ringostat, you receive comprehensive reports detailing the ad source, campaign, and even the specific keywords that prompt customer calls, enabling you to gauge the effectiveness of your advertising strategies. You can analyze all phone interactions through straightforward custom reports that encompass 32 different parameters. There's no need to endure lengthy delays when adding new phone numbers for tracking purposes; we ensure activation is completed within one business day. The end-to-end analytics feature allows you to assess advertising effectiveness using the most reliable metric—revenue—rather than just focusing on temporary conversions like clicks and calls that may not result in actual sales. This comprehensive approach integrates cost data from advertising platforms with revenue insights from your CRM, effectively mapping the entire customer journey from the initial exposure to your advertisement all the way through to the final purchase. By utilizing this system, businesses can make informed decisions that lead to sustained growth and increased profitability.

Remote collaboration is possible with your clients and team. In minutes, you can create your own private workspace for your company. You can bring all your tools to one place and increase productivity while working remotely. EverLeagues connects all your company's users, internal and externe, to collaborate on day-today tasks in a secure platform. This results in better service, reduced time and lower costs. Collaboration is possible through multiple channels, groups, or teams between employees, clients, and others. Secure messaging, video conference and file sharing allow you to communicate. Everleagues offers security for all your files and messages, without compromising productivity. You can organize and manage your business with a role- and tier-based organizational system. Everleagues makes it easy to assign team members to specific organizations, even if there are different locations or departments. You can also assign clients to specific professionals or team members.

We assist you in connecting with your customers at every stage of their experience, covering everything from sales to service and support. With hi.guru, you can ensure that no opportunity for engagement is overlooked, as our platform is easily accessible on both web and mobile devices, making it convenient for users to stay connected on the go.

Boost your sales effortlessly through conversation by establishing a website designed to assist customers in finding the optimal way to reach you. The setup process is incredibly quick, taking only five minutes, during which you can include your contact details and product information. Once your site is live, you can easily share the link across various platforms, such as your Instagram bio, TikTok profile, or Facebook posts. By clicking the link, your customers will have the freedom to select their preferred method of communication, ensuring a more personalized interaction. This approach not only streamlines customer inquiries but also enhances engagement and satisfaction.

Pubble is a user-friendly customer support application designed to streamline communication between teams and their clients. With Pubble, you can engage in real-time conversations directly on your website, providing the option for live chats or responding at your convenience. It efficiently notifies customers through push notifications, emails, or SMS to keep them updated. The Pubblebot offers quick responses to frequently asked questions, ensuring efficiency in handling inquiries. Additionally, Pubble's mobile applications allow you to manage customer questions anytime, anywhere, and also facilitate the delegation of tasks to team members. This versatility makes Pubble an essential tool for enhancing customer service.

Receive immediate feedback to enhance your products right away! Transform user insights into practical improvements that elevate your offerings! Utilize feedback boards where users can vote on features, creating either private or public spaces dedicated to user suggestions. Keep your audience informed by sharing updates on progress and highlighting what's on the horizon, fostering a connection that users will appreciate! Announce your newest releases and keep them excited about your ongoing developments.

Capture immediate insights from those visiting your website. Feedbackify offers a swift and straightforward solution to obtain confidential feedback from your audience. Safeguard your brand by being promptly alerted to any issues on your site. Solicit fresh ideas and recommendations from your most important resource, your visitors. Continuously tune into their needs to enhance their satisfaction. A quick 30-second registration and a 5-minute setup is all it takes for you. Your site visitors can effortlessly share their thoughts without the need for registration, resulting in significantly reduced drop-off rates for feedback. We provide all the essential tools without any unnecessary features. We firmly believe that initial interactions between customers and providers should take place privately to ensure both the integrity of your brand and the privacy of your customers. After all, do you really want your visitors to navigate away from your site just to share their opinions on your products and services? With Feedbackify, we ensure that your visitors remain engaged and focused on YOUR site, fostering a seamless feedback experience. By streamlining the process, we help you cultivate stronger relationships with your audience.

Our software for quality assurance in customer service enables managers to equip their agents in delivering outstanding customer interactions. The landscape has evolved with a surge in conversations, a multitude of channels, and soaring customer expectations. Analyzing the situation reveals that managing support teams has become increasingly challenging. Consequently, we developed Maestro to assist managers in enhancing their teams' performance. Explore the testimonials from our clients or consider signing up for a trial. While spreadsheets were effective in simpler times for support team management, the contemporary environment demands a comprehensive omnichannel quality platform to guide agents in satisfying rising customer demands. The complexities introduced by heightened competition and real-time communication channels have made support more intricate and team management more difficult. Relying on spreadsheets for quality management leads to outdated agent feedback, inadequate reporting, and a subpar coaching experience. By utilizing an appropriate tool, managers can provide agents with immediate feedback, detailed insights into their performance, and targeted coaching to foster improvement. In this way, they can not only meet but exceed customer expectations consistently.

TurboBridge offers a convenient “meet-me” conferencing solution, enabling participants to connect by simply dialing into the system. There is no need for specialized equipment, as most users can join using ordinary landline or mobile phones, although participation via a computer is also an option. Reservations are not necessary, allowing you to use any of the TurboBridge dial-in numbers at your convenience. Each Conference ID serves as a unique identifier for your designated “conference room.” While having a Host is optional, it is required if you adjust the Conference Start setting to mandate one. To enter as a Host, you simply press star (*) instead of pound (#) following the entry of your Conference ID. Up to 300 participants can join in on your conference call, making it a flexible choice for larger gatherings. This service facilitates seamless communication for various needs, whether for business meetings or personal discussions.

Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex. Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.

CommPeak helps contact centers improve inbound and outbound communication through cloud-based solutions that strengthen global reach and improve agent performance. With reliable, intuitive software focused on customer engagement, each product makes communication easier, driving business growth. Covering a full range of communication needs, Commpeak provides predictive dialing and omnichannel messaging for expanding customer outreach. Cloud PBX provides a flexible internet-based calling system for business communication. HLR LookUp helps identify and connect with active numbers, A–Z VoIP termination enables global calling, and DID numbers create a local presence in target markets. With over 100 CRM and other system integrations, CommPeak is easy for teams to take to. The products also provide real-time performance monitoring that increases operational visibility and helps organizations manage communication as it happens. Supported by AI insights, a tier-1 provider network, and 24/7 live support, CommPeak delivers the reliability and adaptability contact centers depend on to manage communication at scale and maintain global connectivity.

Virtual Conferencing. Prospective Clients. Orientation & Distribution. Pricing Estimation. Advertising & Promotion. Transactions & Continuations. Insurance Claims. Fully Online. A comprehensive, AI-enhanced video-based intelligent digital hub designed to streamline operations by managing personnel and agents, facilitating point-of-sale transactions, handling sales, processing payments, providing customer assistance, and utilizing TeleMER and PIVC, all while ensuring a seamless, touchless experience for front-end operations.

Solace is a specialist in Event-Driven-Architecture (EDA), with two decades of experience providing enterprises with highly reliable, robust and scalable data movement technology based on the publish & subscribe (pub/sub) pattern. Solace technology enables the real-time data flow behind many of the conveniences you take for granted every day such as immediate loyalty rewards from your credit card, the weather data delivered to your mobile phone, real-time airplane movements on the ground and in the air, and timely inventory updates to some of your favourite department stores and grocery chains, not to mention that Solace technology also powers many of the world's leading stock exchanges and betting houses. Aside from rock solid technology, stellar customer support is one of the biggest reasons customers select Solace, and stick with them.

Effectively achieve your goals through strategic business messaging. Identify the ideal text solution that aligns with your specific requirements and messaging volume. Tailored SMS solutions can enhance your overall strategy seamlessly. Deliver promotional messages directly to your clients' devices in a flash. Quickly and efficiently engage with your audience using advertising SMS. You can effortlessly import a contact list, set up a campaign, and distribute promotions within seconds. Results are assured! Explore our innovative text-sending platform that is user-friendly and fast! Benefit from the top-tier network for sending high-quality texts, ensuring the best possible delivery rates. Allow our team of experts and consultants to assist you in accomplishing all your targets. With connections to numerous operators, you can send messages globally. Join the ranks of thousands of satisfied clients who trust us for their business texting needs. Enjoy exceptional value for your investment in business text messaging, making it a smart choice for your communication strategy. Don't miss out on the opportunity to elevate your outreach efforts and connect with your audience like never before.