Best Communications Software with a Free Trial of 2025 - Page 61

VCC Live, an Enterprise Cloud Contact Center software provider, has been establishing its international presence for over 10 years as a reliable business solution to companies that deal with wide-ranging customer communications via a variety channels including Phone, SMS and Email. Learn more about our solution at https://vcc.live/

Enhance your communication like never before by reaching out to your customers for as little as 3.3p per message. Our user-friendly and secure platform allows you to effortlessly send and receive various SMS communications, ranging from spontaneous updates to extensive marketing campaigns, all in a matter of clicks. Designed with business users in mind, our browser-based application ensures you can send messages from any internet-connected device. The process of sending an SMS through our platform is streamlined into four easy steps: First, choose an existing contact list from your address book or upload a new CSV file containing your recipients. Next, provide sender details so recipients can identify the message source, whether it's your company name or one of our complimentary reply numbers. After that, craft your SMS message, and finally, either hit ‘send’ or opt to schedule it for a future date. This seamless experience empowers businesses to connect with their audience efficiently and effectively.

SureTel adopts a proactive strategy in catering to our business telephone clients. Our dedicated VoIP phone specialists are always ready to engage with you regarding your unique needs or provide a live demonstration of our platform, which we are confident will leave you impressed. Feel free to reach out to our business VoIP experts by calling 833-SURETEL (787-3835) or interacting with our online representative via the chat option on our website. We firmly believe in transparent pricing, ensuring that all features are included in our services without hidden fees. If you're concerned about initial expenses, don’t worry; you can rent phones from us and we will handle all aspects of the setup and management! Our platform is designed to accommodate any custom features you may require. Explore our Idea Portal to see the exciting developments we have in progress. With SureTel, you can trust that we’re here to support you every step of the way.

Cloud-based call center solutions, commonly referred to as Software as a Service (SaaS), represent a significant improvement over traditional on-premises systems. The Castel Call Center as a Service operates on a subscription model that utilizes cutting-edge technology to ensure that agents can engage with customers swiftly and effectively. By adopting our cloud-based solution, your organization benefits from a modern call center that offers both scalability and reliability, all while eliminating the need for costly installation, management, and maintenance of physical hardware or software typically required by on-site platforms. Moreover, Castel streamlines all your inbound and outbound workflow processes along with its applications into an integrated portal that is accessible via a single link, enhancing overall operational efficiency. This innovative approach not only simplifies communication but also empowers your team to prioritize customer satisfaction.

If you're considering handling a cloud migration on your own, we strongly suggest consulting with our migration specialists before proceeding, as their expertise can ensure a smooth transition. With our technical knowledge at your disposal, we can transform your cloud migration into a seamless experience. The cloud revolutionizes our work processes and simplifies tasks, aligning perfectly with our motto of “Simplifying Technology.” We offer cloud hosting solutions designed to enhance your everyday operations. Currently, we proudly serve over 8,000 satisfied clients, have completed more than 35 million server deployments, and maintain an impressive uptime of 99.995%. Our flagship product, MailXaminer, stands out in the Digital Forensics field, offering various viewers that assist investigation officers in accessing and analyzing email messages comprehensively. We also collaborate with several forensic agencies, providing them with a range of solutions to effectively assess evidence using the right tools. Recent updates to our software have introduced a host of new features along with enhanced security measures, demonstrating our commitment to continuous improvement. As we move forward, we remain dedicated to empowering our clients with reliable technology that meets their evolving needs.

Dzinga is a cloud-based communication platform designed for businesses, enabling them to engage with customers through various channels such as phone, web, and messaging, all managed from an easy-to-use web interface. By consolidating all forms of communication in one location, Dzinga makes it possible for your agents to handle phone calls, SMS, popular mobile messaging services, and web chats seamlessly through a unified dashboard. This eliminates the hassle of juggling multiple applications, as everything is neatly organized within a straightforward, cross-platform interface. The telephony system intelligently routes every incoming call to the most suitable branch, individual, or device based on the caller's identity, timing, and purpose, ensuring that no calls—and therefore no business opportunities—are overlooked. Additionally, widgets on your website encourage visitors to initiate live chats with agents immediately, turning each interaction into a potential sale. With Dzinga, businesses can enhance their customer engagement and drive sales growth effectively.

Related Marketing Cloud (RMC), a personalization and marketing automation tool for data-driven Omnichannel marketing, is available. One-to-one customer relationships powered by all-in-one platform to drive higher revenues, increase customer lifetime value, grow audience, boost performance, and drive higher revenue. We are proud that we offer the following services: Customer Data Platform (Email Marketing, Mobile Marketing), Web Targeting, Product Recommendation and Customer Journey Manager

Just as your smartphone serves a purpose beyond simple voice calls, our telephone systems incorporate advanced features that enhance both communication effectiveness and customer satisfaction. Our offerings encompass everything from advanced business phones to intuitive marketing solutions, all specifically selected to contribute to your company's growth. These telephone systems transcend the standard landline concept… Monitor your unanswered calls, seamlessly connect your CRM with your business phones on your computer, and ensure all conversations are automatically saved in the cloud. Additionally, enjoy the flexibility of managing cordless calls throughout your premises with a promise of full coverage. With these tools, your business can thrive in today’s competitive environment.

Your conference calls hold significant importance; it's time to harness their full capabilities. Are you fatigued by the ongoing frustrations and inefficiencies associated with conference calls? Wondering who's on the line or who is speaking, battling background noise, and dealing with constant downloads just to share your screen? The challenges of crucial remote meetings have persisted for too long. With LoopUp, enhanced collaboration and secure virtual meetings are merely a click away. Check out this video to discover how it works. For years, companies have faced a choice between the advantages of collaboration tools and the straightforwardness of traditional audio conferencing. LoopUp merges the finest aspects of both, revolutionizing your essential business discussions. Experience seamless screen sharing and video functionality for more interactive meetings—ensuring visibility, security, and control throughout your calls. And when we say seamless, we truly mean it; there’s no need for any training or downloads for your guests. Instead of enduring the same old issues, elevate your conferencing experience with LoopUp today.

Barracuda Essentials enables companies to efficiently prepare, migrate, and operate within Office 365, Microsoft Exchange, and G Suite with enhanced speed and security. This solution delivers essential multi-layered protection, archiving, and backup specifically for Office 365 environments. By integrating comprehensive email security with an unalterable email archive, it ensures compliance and facilitates easier litigation searches. Additionally, Barracuda Essentials provides complete cloud-to-cloud backup and recovery solutions for all emails and files within Office 365. Its straightforward per-user licensing model also includes sophisticated email safeguards against spear phishing and zero-day threats, as well as robust compliance archiving and discovery options. Furthermore, its backup and restore functionalities extend across Office 365 Exchange Online, OneDrive for Business, and SharePoint Online, making it a versatile tool for modern organizations.

LumApps is a cloud-based employee experience platform that enables communication between employees, allows users to access Google's search functionality within a repository of company files and lets users share files, information and comments. What LumApps can do for you: - Connect and engage all your employees, including frontline workers - Align your company around one shared company culture - Enable today’s largest enterprises to align, engage and empower their employees - Deliver a tailored experience to each employee to maximize engagement and productivity - Communicate with and empower your employees where ever they are LumApps offers services on an annual subscription basis that includes support via email and through an online help desk.

With CatapultEMS, you will create a robust emergency communication plan that remains transparent, centralized, and well-informed at all times, effectively connecting teachers, school sites, district officials, and law enforcement. The system allows for real-time tracking of students, efficient reunification processes, staff location check-ins, and management of threat reports, all facilitated through a reliable cloud-based platform. Additionally, our Emergency Management System features an Anonymous Bully and Threat reporting tool that empowers students, teachers, and parents to discreetly report any concerning situations via your website. Upon submission, the designated Bully Response Team or Site Safety Team receives immediate notifications through text and email, ensuring prompt attention and action on the anonymous report. This comprehensive approach not only enhances safety but also fosters a culture of open communication within the school community.

Provide prompt and tailored communication through international SMS/RCS and voice cloud services. Enhance your customer insights with actionable intelligence derived from global phone numbers and subscriber data. Utilize TeleSign’s Messaging API to code once and effectively reach your audience at scale, leveraging seamless delivery across various channels. The TeleSign Messaging API supports SMS, RCS, and WhatsApp, empowering you to create secure digital interactions that engage customers globally. By integrating a unified Messaging API, you can begin dispatching dependable and secure messages via SMS, RCS, and WhatsApp to your clientele today. Opt for one, two, or all three channels to diversify your programmable messaging approach and broaden your reach. With over 120 optimized points-of-presence and more than 700 direct-to-carrier routes, connect with an even larger customer base effortlessly. This expanded network ensures your messages are delivered efficiently and effectively.

For over two decades, Diabolocom has been transforming customer engagement with our cloud-native Contact Center as a Service (CCaaS) solution. Powered by proprietary generative AI, Diabolocom delivers advanced automation, improved reachability, and actionable insights tailored to today’s customer service and sales demands. Our AI Assistant enhances each interaction through real-time transcription, satisfaction analysis, and predictive next-best-action guidance. What makes Diabolocom unique is our combination of native AI for CX and full telecom functionality, creating a hyper-customized telephony experience. By automating repetitive processes, teams can redirect their focus to driving customer loyalty and revenue growth. Our solution integrates natively or via API with CRMs such as Salesforce, Oracle, and Microsoft Dynamics, ensuring complete visibility across every touchpoint. Leading brands like Mitsubishi Electric, Nikon, and Brinks rely on Diabolocom to deliver differentiated, AI-optimized customer experiences. With 97% faster post-call handling and a 12% reduction in churn, our platform drives efficiency and keeps teams agile.

Targeted customer surveys are essential for enhancing customer engagement and advancing your business strategies. By utilizing surveys, you gain a deeper understanding of your clientele, and you receive vital feedback necessary for ongoing improvements. Additionally, these surveys can reveal employee satisfaction levels, which is crucial for retaining talent and enhancing the quality of customer service they deliver. To ensure your investments in development align with actual customer desires, it's imperative to gather marketing research through surveys. Furthermore, collecting feedback from event participants allows for the planning of increasingly successful and well-organized events. Understanding customer perceptions of your company and the staff they interact with is invaluable for fostering loyalty. Ultimately, surveys not only inform you about customer sentiment but also provide insights into employee happiness, guiding you on effective retention and engagement strategies. Regularly seeking this feedback can lead to a more dynamic and responsive business environment.

InterCloud9's Voice Messaging & IVR Software is cloud-based automated voice messaging and webphone system with integrated CRM. Our auto dialer will send your pre-recorded message to one, hundreds, or even thousands of contacts simultaneously. You can also make individual calls via an integrated webphone. Your Pre-Recorded or Text to Speech message will be delivered without any human errors or deviations. This guarantees you a perfect message every time. You have complete control over whether you want to deploy on-demand or pre-scheduled calls campaigns. Or both. Our cloud-based automated voice messaging system does not require any software downloads or phone lines. It is fully functional from anywhere with an internet connection. With a dedicated phone number, you can send and receive calls or texts from the web.

Pirsonal provides marketers, developers, agencies, and other professionals with the flexibility and dynamic personalized video marketing, dynamic landing pages and interactive video tools that they need to deliver a personalized customer experience. We know how it feels. Video marketing works. You also know that personalized marketing and marketing automation work. We know personalized videos are 116% better than generic videos. Imagine a self-service personalized software for video that is flexible, cost-effective, and easy to use. Pirsonal is a marketing-individualized platform that takes personalized videos to the next level. Flexible software and a platform that connects with customers. Say "Hello" and you will be able to accelerate sales and engage customers.

The Voice of Customer engine that fuels action across the entire organization. Designed specifically for customer experience leaders who prioritize tangible results over mere survey data. It serves as an early warning system, allowing timely interventions before issues escalate. Leverage insights to eliminate uncertainty regarding which cases, customers, and themes require focus. Proactively identify emerging trends to mitigate potential problems. Move away from merely tracking past performance indicators. Transition from anecdotal evidence to solid proof. Gather feedback from your entire customer base, not just those who participated in surveys. Generate comprehensive executive and cross-functional reports that enable data-driven prioritization. Maintain a continuous VoC approach rather than relying solely on quarterly assessments, utilizing various channels. Benefit from automatic theme identification and impact analysis. Convert qualitative feedback into quantitative metrics that demonstrate real value. Recognize consistent successes as well as areas needing enhancement. Strategically allocate resources, refine operations, and provide support to colleagues with robust data. Minimize the time spent on reporting, allowing you to concentrate on customer needs while building a culture of responsiveness. This comprehensive approach enhances overall customer satisfaction and loyalty.

ClientCallPlus, offered by ClientCall, is an innovative solution that streamlines your phone communication, allowing your business to enhance efficiency and boost revenue. By automating calls and texts, you can effortlessly remind customers and clients of their scheduled appointments! Additionally, it helps you to follow up on pending and overdue payments, ensuring that you never miss out on earning. You can also make courteous calls to check in on customers or send automated birthday greetings! Tailor calls to inform your clients about upcoming promotions, limited-time deals, or launches of new products! By reducing the number of missed appointments and late payments, you will see an increase in your income. Enhanced attendance at appointments and automated special promotions lead to greater business opportunities. With less time dedicated to routine communication, you can concentrate more on strategic, value-added activities. Moreover, providing a consistent and professional experience through automated calls reflects positively on your brand’s image. Embracing this technology can significantly transform how you engage with your customers.

Call Simplified is a mobile application designed to assist healthcare professionals in managing urgent patient messages after hours in a more effective and secure manner. In contrast to traditional "On-Call" systems, which are often inefficient, costly, and outdated, Call Simplified addresses these shortcomings by providing a more precise, user-friendly, and HIPAA-compliant solution for call management. By utilizing modern web-based technologies, healthcare providers can significantly reduce the workload associated with taking calls while enhancing patient convenience. Our secure app, available for both iOS and Android, ensures that patient messages are directed to the appropriate on-call provider, with the most pressing requests prioritized for prompt attention. Providers can efficiently document and respond to patient inquiries, frequently without the need for a phone call. Experience a better after-hours work-life balance; manage calls without interrupting family time, dinner, or movie nights. Eliminate the hassle of multiple calls for a single request by gathering and confirming necessary patient details through easy-to-use online forms or phone prompts, making the process smoother for both providers and patients.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

Funnel Science®, a conversion tracking app, is very simple to use. It allows you to access all your calls, texts and emails from one place with just one sign-in. This streamlines your business and increases your marketing. It has been proven to increase sales by over 1,000%. Our team of Google Experts is here to help bridge that gap between sales and marketing. Our all-in-one CRM & Call Tracking Software will help you gain a competitive edge over your competitors. Predictive analytics allows you to use data to your advantage.

In the current demanding work environments, companies are increasingly recognizing the advantages of utilizing mass notification technology. NetSupport Notify serves as an effective tool designed to send one-way alerts and notifications to desktop users that are mandatory, ensuring they cannot be overlooked or postponed. This system is scalable to accommodate large organizations with numerous locations and provides instantaneous updates on notifications and their acknowledgments, along with the capability to send pre-scheduled alerts. Easy to set up and operate, NetSupport Notify stands out as an ideal solution for communication and alerting over LAN or WAN networks. Its specialized local notification gateways ensure smooth message transmission across various network segments or remote sites without requiring any alterations to network settings or switch configurations. As a comprehensive mass notification system that delivers quick and dependable alerts, NetSupport Notify allows for different priority levels, personalization, and various delivery methods. With its user-friendly interface and robust features, it effectively enhances organizational communication.

Uncover the effectiveness of your newswires as they unfold in real-time and make informed strategic choices based on past reports. Identify instances of plagiarism and initiate sales discussions with potential clients who aren’t yet customers. Gain insights into the images your clients are utilizing and the popularity of their articles, while also pinpointing photos used by non-clients. Additionally, you can categorize work by each photographer within your team. Staying ahead of emerging narratives has become increasingly crucial in today’s fast-paced environment. The Ezyinsights Realtime platform tracks millions of stories every day, sifting through information to highlight what is pertinent to you and your organization. If you resemble our clients, you're likely investing 30 to 50 minutes daily in news aggregation, but we can assist you in reducing this time by 50%. Dive deeper into intriguing stories, examine how other outlets report on them, and discover which pieces are generating the most engagement and the reasons behind their success. This approach not only enhances your efficiency but also enriches your understanding of the news landscape.

InterFAX offers scalable, cloud-based, HIPAA- and PCI-DSS-compliant fax solutions to businesses of all sizes. This service is great for remote workers and multi-office workers. Users can securely access the Control Panel via any internet-enabled device. Comprehensive audit trails, automatic deletion of faxes upon delivery, enterprise user administration, and an integrated faxing platform/API that allows for automatic fax removal are some of the features. On request, a Business Associate Agreement (BAA), is available.